How to resend the verification email to Upwork again from HubSpot? Since I have updated my name on the certification Upwork is requesting me to send the verification email again.
Hi @Usman27 and welcome, it’s a pleasure to have you here! ![]()
Thanks for asking the HubSpot Community!
Which verification email do you need? Is that when logging into HubSpot, please?
The more info, screenshots (without sensitive/confidential information), and details you can provide, the better the Community can assist.
I’d like to share these resources that might help you:
- Log in to HubSpot (you can submit the form at the end of the article to get help)
- Set up two-factor authentication for your HubSpot login
Also, you might want to take a look at the solution from @SGinns on this post “Email verification bounced”.
I’d love to put you in touch with our Top Experts: Hi @MadisonMoniz, @StjepanGrcic and @HFisher7 do you have suggestions to help @Usman27, please?
Have a fantastic day and thanks so much in advance for your valuable contributions! ![]()
Bérangère
Thank you for getting back to me.
Here’s a detailed explanation of the issue I’m facing:
I initially earned the HubSpot Inbound Certification under a different name. I submitted it to Upwork for verification so it could be added to my profile. However, Upwork requested that I update the name on the certification to match the name on my Upwork profile and then resend the verification.
I successfully updated my name on both my HubSpot account and the Inbound Certification. However, I’m now unable to resend the verification email from HubSpot to Upwork.
When I first used the “Share to Upwork” button, it sent the certification for verification. But now, that button only shows a message saying:
“Your certificate has been sent to Upwork, they will verify it, and it will appear on your profile once approved.”
It no longer gives me the option to resend it with the updated name.
I’ve attached a screenshot for reference. Please let me know if you need any additional information to help resolve this.
Hi @Usman27, thanks for the additional information and screenshot!
Just for reference, here is the article on the topic “View, share, or download your Academy certifications”.
When you click on “Add your certificate to your UpWork profile” what happens, please?
I’ll be checking internally to see if it is possible to re-send it to UpWork, I’ll get back to you as soon as possible.
Thanks for your patience!
Bérangère
When I click on the Add your certificate to your UpWork profile it redirects me to an article which tell us how to add the certification on upwork. However, I have read the article but I need to resend the verification email to Upwork.
I have updated the name on the certification and need to resend it to Upwork.
Hi @Usman27, thanks for your patience as I was checking on this for you!
Can you please try to remove the certification from UpWork and then resend?
Let me know how it goes!
Thanks and have a lovely day!
Bérangère
Hi @Usman27 and thanks for your patience!
If you have already tried to click on the 'Add your certificate to your UpWork profile" again now that you’ve updated your name in HubSpot and it still doesn’t work, there’s a part of this process in which Upwork also needs to verify the cert, if that hasn’t happened, I’d recommend to reach out to UpWork support.
UpWork Support should have access and therefore be able to help!
Thanks and have a great day!
Bérangère

