Did you manage to solve the problem somehow? Something similar happened to a popup on one of the websites I manage, and I don’t know why it happened. It just doesn’t work, and I don’t know why.
Hi @brahmasi
Thank you for reaching out!
I moved your message as a new post as the thread was older
Could you follow/check the steps of this article? It explains different reasons why your pop up could not show up.
Thank you!
Best
Tiphaine