# Re-enroll in a workflow without clearing data **URL:** \ **Category:** Lists, Lead Scoring & Workflows\ **Tags:** professional\ **Created:** [February 13, 2024, 9:04pm UTC](https://community.hubspot.com/t/re-enroll-in-a-workflow-without-clearing-data/100098 "2024-02-13T21:04:28Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![bren\_henn](https://avatars.discourse-cdn.com/v4/letter/b/ba8739/32.png) [@bren\_henn](https://community.hubspot.com/u/bren_henn)\ **Post date:** [February 13, 2024, 9:04pm UTC](https://community.hubspot.com/t/re-enroll-in-a-workflow-without-clearing-data/100098/1 "2024-02-13T21:04:28Z")
hello, When one of customers contacts customer service, we send them a feedback survey. We have a workflow set up that triggers when somebody gives a certain answer on that feedback survey. We want people to be able to re-enroll in the workflow should the contact customer service again down the road. Is there a way to do this without clearing any of their feedback survey properties? ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [February 14, 2024, 5:15am UTC](https://community.hubspot.com/t/re-enroll-in-a-workflow-without-clearing-data/100098/2 "2024-02-14T05:15:55Z")
Hi [@bren\_henn](https://community.hubspot.com/t5/user/viewprofilepage/user-id/568709), Happy to help here! The details would depend on your setup, but generally, HubSpot works slightly differently. Feedback submissions are captured separately (they also get their own ID), so if a contact is sent a survey twice, two submissions would be generated and could also be reported on as two submissions. By submitting a second time, the first submission is not overwritten. If you want me to elaborate, please share a screenshot of your workflow. Best regards!