re-enroll contact in a workflow whenever a value is emptied

Marketing & Content Hub Lists, Lead Scoring & Workflows
1

Hello

I would like to create a workflow to trigger actions when specific fields are emptied/removed

ex:

creation:

  • firstname: Anna

update:

  • firstname: (empty) => enroll in a workflow

re enrollment is not allowed in case of using is unknown filter, is there any work around?

2

Hi @Mraimou,

You can create a list that filters for contacts whose first name is unknown and use the membership in this list as a criterion for (re-)enrollment in a contact-based workflow.

Hope this helps!

3

Amazing
Thank you @karstenkoehler