# Random Timeouts on API Requests

**URL:** <https://community.hubspot.com/t/random-timeouts-on-api-requests/117066>\
**Category:** APIs & Integrations\
**Tags:** professional\
**Created:** [September 25, 2024, 5:44pm UTC](https://community.hubspot.com/t/random-timeouts-on-api-requests/117066 "2024-09-25T17:44:00Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![parkplace](https://avatars.discourse-cdn.com/v4/letter/p/a8b319/32.png) [@parkplace](https://community.hubspot.com/u/parkplace)\
**Post date:** [September 25, 2024, 5:44pm UTC](https://community.hubspot.com/t/random-timeouts-on-api-requests/117066/1 "2024-09-25T17:44:00Z")

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I have a list of emails (external) and am trying to update contacts in hubspot, i make an API call to get the contact profile, then an API call to update the profile. Randomly the api will take 100 seconds to respond, is this normal? It happens randomly, i can execute this list it will go through the first 15 to 20 emails, then take 100 seconds. Im making 2 API calls a second, which is was lower than the 100/10 burst…

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**Author:** ![Jaycee\_Lewis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jaycee_lewis/32/61352_2.png) [@Jaycee\_Lewis](https://community.hubspot.com/u/Jaycee_Lewis)\
**Post date:** [September 25, 2024, 5:54pm UTC](https://community.hubspot.com/t/random-timeouts-on-api-requests/117066/2 "2024-09-25T17:54:22Z")

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Hey, @parkplace 👋 If this is happening today, there is an outage that is affecting many parts of HubSpot currently. You can see the status here [https://status.hubspot.com/](https://status.hubspot.com/)

If this is an ongoing issue, not related to the outage, I think we’ll need more details to help troubleshoot along with you.

Best,

Jaycee

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**Author:** ![HannesNiklas](https://avatars.discourse-cdn.com/v4/letter/h/ecae2f/32.png) [@HannesNiklas](https://community.hubspot.com/u/HannesNiklas)\
**Post date:** [September 26, 2024, 6:07am UTC](https://community.hubspot.com/t/random-timeouts-on-api-requests/117066/3 "2024-09-26T06:07:02Z")

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Hey, thanks for sharing. Is there a way to get notified by Hubspot in such cases?