Hi @RZia8
Thank you for reaching out!
This feature requires Sales Hub Enterprise, can you confirm this is the case in your account?
I cannot reproduce on my end.
If you do have Sales Enterprise, I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real-time assistance for this matter, where you are able to share screenshots and further information about this.
Thank you!
Best
Tiphaine