Hello HubSpot Team,
one of our clients is currently trying to set up voicemail for their telephony system.
They would like to avoid call recording for both incoming and outgoing calls. However, they still want voicemail to answer whenever an employee is unavailable.
How can this be configured accordingly?
At the moment, whenever we try to activate voicemail, we are prompted to enable automatic call recording as well. This is something we would like to avoid.
Could you please provide us with some feedback on this?
Thank you 