HubSpot Community

Provide more info in chat about device type, location, browser type, source, etc.

MSadr-Hashemi November 24, 2022, 12:05pm 10

+1 we’ve had this request internally

Topic		Replies	Views	Activity
Location and Browser on Chat HubSpot Ideas chatflows	0	852	May 8, 2024
Website visitor session by device type Report Query Reporting & Analytics	1	897	October 24, 2022
Log visitors IP address immediately in chat HubSpot Ideas conversations-inbox	51	27731	June 2, 2025
Breakdown by device in conversations reporting HubSpot Ideas reports	0	387	January 19, 2021
visitor data: browser, location, IP address, etc Tickets & Conversations enterprise , chat	2	1473	April 11, 2024