# Prospecting Window issues asssociating notes to random contacts

**URL:** <https://community.hubspot.com/t/prospecting-window-issues-asssociating-notes-to-random-contacts/108401>\
**Category:** Sales Hub Tools\
**Tags:** crm\
**Created:** [May 31, 2024, 2:30pm UTC](https://community.hubspot.com/t/prospecting-window-issues-asssociating-notes-to-random-contacts/108401 "2024-05-31T14:30:00Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![NBird0](https://avatars.discourse-cdn.com/v4/letter/n/cdc98d/32.png) [@NBird0](https://community.hubspot.com/u/NBird0)\
**Post date:** [May 31, 2024, 2:30pm UTC](https://community.hubspot.com/t/prospecting-window-issues-asssociating-notes-to-random-contacts/108401/1 "2024-05-31T14:30:00Z")

</div>

Within the prospecting window, when making a note under the company, previous notes are automatically populating when they shouldn’t be there. Additionally, these notes are then associated with random contacts in the system and not the correct contact for the company.

Hoping to get some help on what we can do to remove this issue for our Sales reps!

---

<div class="post-metadata">

**Author:** ![PamCotton](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/pamcotton/32/47916_2.png) [@PamCotton](https://community.hubspot.com/u/PamCotton)\
**Post date:** [May 31, 2024, 10:32pm UTC](https://community.hubspot.com/t/prospecting-window-issues-asssociating-notes-to-random-contacts/108401/2 "2024-05-31T22:32:23Z")

</div>

Hey @NBird0, thank you for posting in our Community!

Please check the associations between notes and contacts. Ensure that notes are linked to the correct contacts and not incorrectly cross-referenced.

To our top experts\*\*, @aviafriat26 and @trevordjones\*\* do you have any recommendations for **@NBird0** matter?

Thank you,

Pam

---

<div class="post-metadata">

**Author:** ![aviafriat26](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/aviafriat26/32/82610_2.png) [@aviafriat26](https://community.hubspot.com/u/aviafriat26)\
**Post date:** [June 3, 2024, 9:40pm UTC](https://community.hubspot.com/t/prospecting-window-issues-asssociating-notes-to-random-contacts/108401/3 "2024-06-03T21:40:51Z")

</div>

**Hey @NBird0 this is the solution —**

**Solution:**

1. **Check for Duplicates:**

2. **Set Note Association Defaults:**

3. **Create a Workflow:**

4. **Train Sales Reps:**

5. **Monitor Regularly:**

If this answered your question, please mark it as a solution.

Thank you!

cc: @PamCotton
