It’d be great to have a property where we can enter a block of pre-purchased hours and then reduce that number as we do the work, i.e., client buys 10 hours of support, as we work 1 hour and goes to 9 and then we work another 2 hours, it goes to 7, and so on. This will create a massive competitive difference for service teams to use HubSpot.
I’d be keen to see something like this too. We’re currently implementing prepurchased support blocks which are metered for support calls and one-on-one Zoom/Teams meetings. Trying to think of a creative way to have this tracked in Hubspot.