# Property sync not possible

**URL:** <https://community.hubspot.com/t/property-sync-not-possible/115771>\
**Category:** Data Hub\
**Created:** [September 4, 2024, 2:02pm UTC](https://community.hubspot.com/t/property-sync-not-possible/115771 "2024-09-04T14:02:51Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![EVatsev](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/evatsev/32/105783_2.png) [@EVatsev](https://community.hubspot.com/u/EVatsev)\
**Post date:** [September 4, 2024, 2:02pm UTC](https://community.hubspot.com/t/property-sync-not-possible/115771/1 "2024-09-04T14:02:51Z")

</div>

Hello,

We have a few mandatory deal based properties in a pipeline. Sales guys needs to fill them during outreach and calls, but we want to have them on a company level. These properties are more company specific, but since I can only use deal based properties as mandatory in a pipeline, now I need to transfer them to a company level properites. I already created company level properties a few weeks ago and planned to use a workflow for this, but property sync might be the better way.

However, I can’t change the property type now even though it’s not being used. See image:

 ![Screenshot 2024-09-04 150918.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/4/46cfdcd2547b718bc43b1acd71bcf682e8b8fb3c.png)

How to resolve this?

---

<div class="post-metadata">

**Author:** ![kennedyp](https://avatars.discourse-cdn.com/v4/letter/k/49beb7/32.png) [@kennedyp](https://community.hubspot.com/u/kennedyp)\
**Post date:** [September 4, 2024, 10:47pm UTC](https://community.hubspot.com/t/property-sync-not-possible/115771/2 "2024-09-04T22:47:44Z")

</div>

Hi @EVatsev! Welcome to the Community-- happy to have you here 😊

I understand you are looking to change an existing property to a property sync field type, correct?

At this time, you can only select Property Sync as the field type when creating a new property. So in this case, you will need to recreate those properties as Sync properties. Check out [this Knowledge Base article](https://knowledge.hubspot.com/properties/create-sync-properties#:~:text=Create%20a%20sync%20property%20for%20the%20target%20object.%20For%20example%2C%20if%20your%20workflow%20syncs%20data%20to%20a%20contact%20property%2C%20create%20a%20contact%20sync%20property.)for more!

Best,  
Kennedy

---

<div class="post-metadata">

**Author:** ![EVatsev](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/evatsev/32/105783_2.png) [@EVatsev](https://community.hubspot.com/u/EVatsev)\
**Post date:** [September 5, 2024, 6:45am UTC](https://community.hubspot.com/t/property-sync-not-possible/115771/3 "2024-09-05T06:45:40Z")

</div>

Hi Kennedy,

Thanks for the quick reply! Yes, that’s correct. It’s an existing property, but it’s not being used.

---

<div class="post-metadata">

**Author:** ![EVatsev](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/evatsev/32/105783_2.png) [@EVatsev](https://community.hubspot.com/u/EVatsev)\
**Post date:** [September 6, 2024, 9:15am UTC](https://community.hubspot.com/t/property-sync-not-possible/115771/4 "2024-09-06T09:15:06Z")

</div>

One more question, will the new property sync pick up already filled in properties or will it start syncing from the moment it’s implemented?

---

<div class="post-metadata">

**Author:** ![kennedyp](https://avatars.discourse-cdn.com/v4/letter/k/49beb7/32.png) [@kennedyp](https://community.hubspot.com/u/kennedyp)\
**Post date:** [September 12, 2024, 9:48pm UTC](https://community.hubspot.com/t/property-sync-not-possible/115771/5 "2024-09-12T21:48:44Z")

</div>

Yes! All existing values in the property you are syncing _from_ will sync to your new Property sync field. It may take a few minutes to populate depending on the amount of data.

Best,  
Kennedy