Is there any update on this? It’s crazy to see a request 5 years old still not being actioned.
Is there any update on this? It was raised 5 years ago. Would be great to get an estimate if this is being worked on or not.
Yes, can HubSpot please add a tool tip feature! It is frustrating to not beable to add instruction or helper notes. I don’t know how many times my sales team has asked for this, and I have to sheepishly say it isn’t possible. Please help!
Absolutely need this functionality! Our Sales and CSM teams are unable to maintain proper data hygiene because they simply can’t see the tooltips or help texts. Explaining the team to look at Details of the property is an absolute useless task. Getting them to do admin. work is challenging enough and then to ask them to do it handicapped is bonkers. Please this idea needs more upvotes!!!
Yes needed! People forget what properties are about.
Why is this functionality available on Dashboards and Reports but not on Custom Properties? I can add descriptions to Reports on Dashboards and hover over the “i” icon to view the description without having to click into details. The current function on Custom Properties where you have to hover over a field, click ‘Details’, and then find the description in another panel is not intuitive. Requiring extra clicks almost guarantees that the description is not read or used. Please make the hover functionality available on custom properties!
Great idea… what would be even better is having a hover over for options in a drop down property, such as a radio button property or multiple checkboxes property, where when you hover over one of the available options you’re shown a description such as when to select or not select the option.
Hi everyone, I’m Rachel from the product team.
Thank you to everyone who has contributed to this idea over the years. We hear you and understand the need for in-context guidance for users interacting with properties in HubSpot. While this isn’t something the team is actively planning to build right now, it’s a compelling request that we will revisit in 2026 as we shape our future roadmap. In the meantime, your feedback and use cases are incredibly valuable in helping us prioritize what comes next, so please keep them coming!
HUBSPOT PUT THIS ON THE RADAR PLZ
WOULD LOVE TO SEE THIS FUNCTIONALITY ON THE 2026 ROADMAP!
Please implement this.
The new update around Property Documentation ironically tackles this exact issue, but then only for LLM’s and AI.
We now have the option to describe a property and add information on how it should be filled (even describe what each select value means), but this is not showing up in the UI and flow of creating a record.
Any update on this? Would like to see this feature get planned.
Hi Rachel, appreciate an update on this one if possible. This is a really necessary feature to help enable user adoption and ensure data hygiene in the CRM (which is arguably the biggest problem customers face). Without the property description popping up as a guideline, the end user may think a field is used differently from how it is intended to be used, leading to data pollution in the CRM. Across customers feedback is that user manuals are not very effective for end-user adoption as they live externally in a document that nobody looks at. While there are third party plug-ins that can be used to embed user guides, it would make the world of difference to system admins and for general platform adoption if this was natively built in.