Product Properties

Developer Support APIs & Integrations
2

Welcome, @John_Deguara.

At this time, it’s not possible to accomplish exactly what you’re asking in the HubSpot UI. While custom product and line item properties can be created, manipulated, and retrieved through our APIs, these properties are currently not surfaced in-app.

For example, with the APIs, you could:

  1. Create a deal
  2. Create custom product and line item properties (you would only have to do this once)
  3. Create a line item or groups of line items reflecting different product selections with specific values for your custom properties
  4. Associate these line items with the deal (using definitionId 19 or 20 per this article)
  5. Pull this information into your fulfillment software

…however there would be no UI, let alone a set of dropdown menus, for steps 3 and 4. Step 4 can be accomplished in-app, but there’s currently no way to set custom line item properties in the same process as manually creating a deal.

I feel your pain here — I too want you to have the ability to edit and set custom product and line item properties in the HubSpot app. Other customers have expressed this need as well, so I encourage you to upvote this feature request and comment with your use case (especially the fact that you want to be able to set values when deals are created). I’ve already upvoted the idea and will also do my part and pass your feedback along through internal channels.

Sincere apologies for the inconvenience, but these are the best alternatives I can offer at this time.