# Problems with New Contact zapier trigger **URL:** \ **Category:** APIs & Integrations\ **Tags:** zapier, free, contacts\ **Created:** [May 7, 2021, 2:55pm UTC](https://community.hubspot.com/t/problems-with-new-contact-zapier-trigger/36938 "2021-05-07T14:55:26Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![SGowens](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/sgowens/32/60590_2.png) [@SGowens](https://community.hubspot.com/u/SGowens)\ **Post date:** [May 7, 2021, 2:55pm UTC](https://community.hubspot.com/t/problems-with-new-contact-zapier-trigger/36938/1 "2021-05-07T14:55:26Z")
![Screen Shot 2021-05-07 at 15.31.48.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/4/b/4bf64d8ed21aa0f95d0f45ffe8af1285bfaf7ac1.png) Having a problem with the new contact Zapier trigger. It’s not a setup issue, as I’ve tested it with two different Hubspot accounts. I can connect the account no problem, however when I get to the set up trigger part of the zap, I get this notification Properties to retrieve: `firstname, lastname, email, company, website, mobilephone, phone, fax, address, city, state, zip, salutation, country, jobtitle, hs_createdate, hs_email_domain, hs_object_id, lastmodifieddate, hs_persona, hs_language, lifecyclestage, createdate, numemployees, annualrevenue, industry` [Learn more about object’s properties](https://developers.hubspot.com/docs/api/crm/properties) Specify here a list of additional properties to retrieve Tried everything to get some test data, but no information comes through. Which is very ‘unzapier’ like. Same issue on both. I have a working zap but that is now marked ‘legacy’. Issue is at the hubspot side rather than Zapier. So how can I get a ‘new contact’ or ‘update existing contact’ trigger to work. ---
**Author:** ![dennisedson](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dennisedson/32/28044_2.png) [@dennisedson](https://community.hubspot.com/u/dennisedson)\ **Post date:** [May 7, 2021, 4:19pm UTC](https://community.hubspot.com/t/problems-with-new-contact-zapier-trigger/36938/2 "2021-05-07T16:19:42Z")
@Kevin-C , I feel like you have some familiarity with this. 🤔 ---
**Author:** ![SGowens](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/sgowens/32/60590_2.png) [@SGowens](https://community.hubspot.com/u/SGowens)\ **Post date:** [May 12, 2021, 11:45am UTC](https://community.hubspot.com/t/problems-with-new-contact-zapier-trigger/36938/3 "2021-05-12T11:45:14Z")
Anyone else having this problem? Feels like I’m stuck and need to change CRM? ---
**Author:** ![dennisedson](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dennisedson/32/28044_2.png) [@dennisedson](https://community.hubspot.com/u/dennisedson)\ **Post date:** [May 13, 2021, 2:19pm UTC](https://community.hubspot.com/t/problems-with-new-contact-zapier-trigger/36938/4 "2021-05-13T14:19:18Z")
@Bryantworks can you lend a hand? ---
**Author:** ![Bryantworks](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/bryantworks/32/94963_2.png) [@Bryantworks](https://community.hubspot.com/u/Bryantworks)\ **Post date:** [May 13, 2021, 2:23pm UTC](https://community.hubspot.com/t/problems-with-new-contact-zapier-trigger/36938/5 "2021-05-13T14:23:09Z")
Thanks for the tag @dennisedson! @SGowens, for Zapier are you using the “New Contact in HubSpot” ? I’ve had some recent issues with this one as well, but my fix was to manually create a contact in the system then have it pull the test data. I’m not sure how far back Zapier looks but this was able to solve it for me. ---
**Author:** ![BLight4](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/blight4/32/201539_2.png) [@BLight4](https://community.hubspot.com/u/BLight4)\ **Post date:** [February 8, 2024, 2:03pm UTC](https://community.hubspot.com/t/problems-with-new-contact-zapier-trigger/36938/6 "2024-02-08T14:03:43Z")
Thank you, this was exactly what I needed as had thee exact same question with screenshot as above.!