Hi @MNoguera
To troubleshoot your email connection, verify two critical settings.
First, ensure that HubSpot is configured to use the same SMTP authentication method mandated by your Webmail provider, which is typically password authentication.
Second, check that your network or Webmail provider’s firewalls are not blocking the connection on ports 465 or 587, which are necessary for TLS encryption.
By confirming these settings, you can resolve potential issues and establish a secure email connection.
Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards