Problem with tags not pulling correct information

Hi, please help me with email signatures for a whole team the data tags dont seem to work at all even with the html code. Here is my code, and my problem are these:
-I need to have the meeting link for every team member that is individual be embedded into the first HERE of the small text and contain the individual link of the agent. Right now it either doesn’t work or give my or general link, but testing it out with other it doesn’t work.
-the number token is not shown nor working at all, if I use {{ user.phoneNumber }}, it gives the personal number of the user, not the HS one.

I need to have this code working, so I can insert in into the personal email signature, the inbox one, and the preset.
I need the phone number to be shown just as the email is for everyone individually, and the hyperlink of the first HERE to be individual for everyone.

If this is not possible please just tell me, so I can move on with this ticket.

<table cellpadding=“0” cellspacing=“0” class=“table__StyledTable-sc-1avdl6r-0 iasblw” style=“width: 80%; vertical-align: -webkit-baseline-middle; font-size: medium; font-family: Arial; width: 100%;”>
<tbody>
<tr>
<td style=“width: 60%; vertical-align: top;”>
<table cellpadding=“0” cellspacing=“0” class=“table__StyledTable-sc-1avdl6r-0 iasblw” style=“vertical-align: -webkit-baseline-middle; font-size: medium; font-family: Arial; width: 100%;”>
<tbody>
<tr>
<td style=“vertical-align: middle;”>
<div style=“display: flex; align-items: center;”>
<div>
<h2 color=“#3D3D43” class=“name__NameContainer-sc-1m457h3-0 jCjfGD” style=“margin: 0px; font-size: 18px; color: rgb(61, 61, 67); font-weight: 600;”>{{ user.firstName }} {{ user.lastName }}</h2>
<br>
<p color=“#3D3D43” font-size=“medium” class=“job-title__Container-sc-1hmtp73-0 ibpiyI” style=“margin: 0px; color: rgb(61, 61, 67); font-size: 14px; line-height: 22px;”>
<!-- Customer Care Team -->
<span style=“display: flex; align-items: center;”>
<img src=“https://25852664.fs1.hubspotusercontent-eu1.net/hubfs/25852664/pab-logo.png” style=“width: 20px; padding-right: 5px;”> Customer Care Team | Pabau
</span>
</p>
<br>
<p style=“color: ; font-size: small;”>
Want to get to know the system better? Book a meeting with customer success <a href=“{{ user.meetingLink }}”>HERE</a>, visit our academy <a href=“https://academy.pabau.com/”>HERE</a> or book in to see how Pabau can help drive more revenue with your clinic <a href=“https://meetings-eu1.hubspot.com/pabau-meetings/revenue-growth-consultation”>HERE</a>
</p>
</div>
</div>
</td>
</tr>
</tbody>
</table>
</td>
<td width=“20”></td> <!-- Adjusted width -->
<td color=“#54B2D3” direction=“vertical” width=“1” height=“auto” class=“color-divider__Divider-sc-1h38qjv-0 dVPycS” style=“width: 1px; border-bottom: none; border-left: 1px solid rgb(84, 178, 211);”></td>
<td width=“20”></td> <!-- Adjusted width -->
<td style=“width: 40%; vertical-align: top;”>
<table cellpadding=“10” cellspacing=“0” class=“table__StyledTable-sc-1avdl6r-0 iasblw” style=“vertical-align: -webkit-baseline-middle; font-size: medium; font-family: Arial; width: 100%;”>
<tbody>
<tr height=“25” style=“vertical-align: middle;”>
<td width=“30” style=“vertical-align: middle;”>
<table cellpadding=“00” cellspacing=“0” class=“table__StyledTable-sc-1avdl6r-0 iasblw” style=“vertical-align: -webkit-baseline-middle; font-size: medium; font-family: Arial;”>
<tbody>
<tr>
<td style=“vertical-align: bottom;”>
<span color=“#54B2D3” width=“11” class=“contact-info__IconWrapper-sc-mmkjr6-1 eOlNoC” style=“display: inline-block; background-color: rgb(84, 178, 211);”>
<img src=“https://cdn2.hubspot.net/hubfs/53/tools/email-signature-generator/icons/phone-icon-2x.png” color=“#54B2D3” alt=“mobilePhone” width=“13” class=“contact-info__ContactLabelIcon-sc-mmkjr6-0 glcxte” style=“display: block; background-color: rgb(84, 178, 211);”>
</span>
</td>
</tr>
</tbody>
</table>
</td>
<td style=“padding: 00px; color: rgb(61, 61, 67);”>
<a href=“tel:{{ userToken.team_number }}” color=“#3D3D43” class=“contact-info__ExternalLink-sc-mmkjr6-2 dwaWtg” style=“text-decoration: none; color: rgb(61, 61, 67); font-size: 12px;”>
<p>{{ userToken.team_number }}</p>
</a>
</td>
</tr>
<tr height=“25” style=“vertical-align: middle;”>
<td width=“30” style=“vertical-align: middle;”>
<table cellpadding=“0” cellspacing=“0” class=“table__StyledTable-sc-1avdl6r-0 iasblw” style=“vertical-align: -webkit-baseline-middle; font-size: medium; font-family: Arial;”>
<tbody>
<tr>
<td style=“vertical-align: bottom;”>
<span color=“#54B2D3” width=“11” class=“contact-info__IconWrapper-sc-mmkjr6-1 eOlNoC” style=“display: inline-block; background-color: rgb(84, 178, 211);”>
<img src=“https://cdn2.hubspot.net/hubfs/53/tools/email-signature-generator/icons/email-icon-2x.png” color=“#54B2D3” alt=“emailAddress” width=“13” class=“contact-info__ContactLabelIcon-sc-mmkjr6-0 glcxte” style=“display: block; background-color: rgb(84, 178, 211);”>
</span>
</td>
</tr>
</tbody>
</table>
</td>
<td style=“padding: 0px;”>
<a href=“mailto:{{ user.email }}” color=“#3D3D43” class=“contact-info__ExternalLink-sc-mmkjr6-2 dwaWtg” style=“text-decoration: none; color: rgb(61, 61, 67); font-size: 12px;”>
{{ user.email }}
</a>
</td>
</tr>
<tr height=“25” style=“vertical-align: middle;”>
<td width=“30” style=“vertical-align: middle;”>
<table cellpadding=“0” cellspacing=“0” class=“table__StyledTable-sc-1avdl6r-0 iasblw” style=“vertical-align: -webkit-baseline-middle; font-size: medium; font-family: Arial;”>
<tbody>
<tr>
<td style=“vertical-align: bottom;”>
<span color=“#54B2D3” width=“11” class=“contact-info__IconWrapper-sc-mmkjr6-1 eOlNoC” style=“display: inline-block; background-color: rgb(84, 178, 211);”>
<img src=“https://cdn2.hubspot.net/hubfs/53/tools/email-signature-generator/icons/link-icon-2x.png” color=“#54B2D3” alt=“website” width=“13” class=“contact-info__ContactLabelIcon-sc-mmkjr6-0 glcxte” style=“display: block; background-color: rgb(84, 178, 211);”>
</span>
</td>
</tr>
</tbody>
</table>
</td>
<td style=“padding: 0px;”>
<a href=“http://pabau.com/” color=“#3D3D43” class=“contact-info__ExternalLink-sc-mmkjr6-2 dwaWtg” style=“text-decoration: none; color: rgb(61, 61, 67); font-size: 12px;”>
pabau.com
</a>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td colspan=“5”>
<table cellpadding=“0” cellspacing=“0” class=“table__StyledTable-sc-1avdl6r-0 iasblw” style=“width: 100%; vertical-align: -webkit-baseline-middle; font-size: medium; font-family: Arial;”>
<tbody>
<tr>
<td height=“30”></td>
</tr>
<tr>
<td color=“#54B2D3” direction=“horizontal” width=“auto” height=“1” class=“color-divider__Divider-sc-1h38qjv-0 dVPycS” style=“width: 100%; border-bottom: 1px solid rgb(84, 178, 211); border-left: none; display: block;”></td>
</tr>
<tr>
<td height=“30”></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>


@PabauUser1 wrote:

Hi, please help me with email signatures for a whole team the data tags dont seem to work at all even with the html code. Here is my code, and my problem are these:
-I need to have the meeting link for every team member that is individual be embedded into the first HERE of the small text and contain the individual link of the agent. Right now it either doesn’t work or give my or general link, but testing it out with other it doesn’t work.
-the number token is not shown nor working at all, if I use {{ user.phoneNumber }}, it gives the personal number of the user, not the HS one.

I need to have this code working, so I can insert in into the personal email signature, the inbox one, and the preset.
I need the phone number to be shown just as the email is for everyone individually, and the hyperlink of the first HERE to be individual for everyone.

If this is not possible please just tell me, so I can move on with this ticket.

<table cellpadding=“0” cellspacing=“0” class=“table__StyledTable-sc-1avdl6r-0 iasblw” style=“width: 80%; vertical-align: -webkit-baseline-middle; font-size: medium; font-family: Arial; width: 100%;”>
<tbody>
<tr>
<td style=“width: 60%; vertical-align: top;”>
<table cellpadding=“0” cellspacing=“0” class=“table__StyledTable-sc-1avdl6r-0 iasblw” style=“vertical-align: -webkit-baseline-middle; font-size: medium; font-family: Arial; width: 100%;”>
<tbody>
<tr>
<td style=“vertical-align: middle;”>
<div style=“display: flex; align-items: center;”>
<div>
<h2 color=“#3D3D43” class=“name__NameContainer-sc-1m457h3-0 jCjfGD” style=“margin: 0px; font-size: 18px; color: rgb(61, 61, 67); font-weight: 600;”>{{ user.firstName }} {{ user.lastName }}</h2>
<br>
<p color=“#3D3D43” font-size=“medium” class=“job-title__Container-sc-1hmtp73-0 ibpiyI” style=“margin: 0px; color: rgb(61, 61, 67); font-size: 14px; line-height: 22px;”>
<!-- Customer Care Team -->
<span style=“display: flex; align-items: center;”>
<img src=“https://25852664.fs1.hubspotusercontent-eu1.net/hubfs/25852664/pab-logo.png” style=“width: 20px; padding-right: 5px;”> Customer Care Team | Pabau
</span>
</p>
<br>
<p style=“color: ; font-size: small;”>
Want to get to know the system better? Book a meeting with customer success <a href=“{{ user.meetingLink }}”>HERE</a>, visit our academy <a href=“https://academy.pabau.com/”>HERE</a> or book in to see how Pabau can help drive more revenue with your clinic <a href=“https://meetings-eu1.hubspot.com/pabau-meetings/revenue-growth-consultation”>HERE</a>
</p>
</div>
</div>
</td>
</tr>
</tbody>
</table>
</td>
<td width=“20”></td> <!-- Adjusted width -->
<td color=“#54B2D3” direction=“vertical” width=“1” height=“auto” class=“color-divider__Divider-sc-1h38qjv-0 dVPycS” style=“width: 1px; border-bottom: none; border-left: 1px solid rgb(84, 178, 211);”></td>
<td width=“20”></td> <!-- Adjusted width -->
<td style=“width: 40%; vertical-align: top;”>
<table cellpadding=“10” cellspacing=“0” class=“table__StyledTable-sc-1avdl6r-0 iasblw” style=“vertical-align: -webkit-baseline-middle; font-size: medium; font-family: Arial; width: 100%;”>
<tbody>
<tr height=“25” style=“vertical-align: middle;”>
<td width=“30” style=“vertical-align: middle;”>
<table cellpadding=“00” cellspacing=“0” class=“table__StyledTable-sc-1avdl6r-0 iasblw” style=“vertical-align: -webkit-baseline-middle; font-size: medium; font-family: Arial;”>
<tbody>
<tr>
<td style=“vertical-align: bottom;”>
<span color=“#54B2D3” width=“11” class=“contact-info__IconWrapper-sc-mmkjr6-1 eOlNoC” style=“display: inline-block; background-color: rgb(84, 178, 211);”>
<img src=“https://cdn2.hubspot.net/hubfs/53/tools/email-signature-generator/icons/phone-icon-2x.png” color=“#54B2D3” alt=“mobilePhone” width=“13” class=“contact-info__ContactLabelIcon-sc-mmkjr6-0 glcxte” style=“display: block; background-color: rgb(84, 178, 211);”>
</span>
</td>
</tr>
</tbody>
</table>
</td>
<td style=“padding: 00px; color: rgb(61, 61, 67);”>
<a href=“tel:{{ userToken.team_number }}” color=“#3D3D43” class=“contact-info__ExternalLink-sc-mmkjr6-2 dwaWtg” style=“text-decoration: none; color: rgb(61, 61, 67); font-size: 12px;”>
<p>{{ userToken.team_number }}</p>
</a>
</td>
</tr>
<tr height=“25” style=“vertical-align: middle;”>
<td width=“30” style=“vertical-align: middle;”>
<table cellpadding=“0” cellspacing=“0” class=“table__StyledTable-sc-1avdl6r-0 iasblw” style=“vertical-align: -webkit-baseline-middle; font-size: medium; font-family: Arial;”>
<tbody>
<tr>
<td style=“vertical-align: bottom;”>
<span color=“#54B2D3” width=“11” class=“contact-info__IconWrapper-sc-mmkjr6-1 eOlNoC” style=“display: inline-block; background-color: rgb(84, 178, 211);”>
<img src=“https://cdn2.hubspot.net/hubfs/53/tools/email-signature-generator/icons/email-icon-2x.png” color=“#54B2D3” alt=“emailAddress” width=“13” class=“contact-info__ContactLabelIcon-sc-mmkjr6-0 glcxte” style=“display: block; background-color: rgb(84, 178, 211);”>
</span>
</td>
</tr>
</tbody>
</table>
</td>
<td style=“padding: 0px;”>
<a href=“mailto:{{ user.email }}” color=“#3D3D43” class=“contact-info__ExternalLink-sc-mmkjr6-2 dwaWtg” style=“text-decoration: none; color: rgb(61, 61, 67); font-size: 12px;”>
{{ user.email }}
</a>
</td>
</tr>
<tr height=“25” style=“vertical-align: middle;”>
<td width=“30” style=“vertical-align: middle;”>
<table cellpadding=“0” cellspacing=“0” class=“table__StyledTable-sc-1avdl6r-0 iasblw” style=“vertical-align: -webkit-baseline-middle; font-size: medium; font-family: Arial;”>
<tbody>
<tr>
<td style=“vertical-align: bottom;”>
<span color=“#54B2D3” width=“11” class=“contact-info__IconWrapper-sc-mmkjr6-1 eOlNoC” style=“display: inline-block; background-color: rgb(84, 178, 211);”>
<img src=“https://cdn2.hubspot.net/hubfs/53/tools/email-signature-generator/icons/link-icon-2x.png” color=“#54B2D3” alt=“website” width=“13” class=“contact-info__ContactLabelIcon-sc-mmkjr6-0 glcxte” style=“display: block; background-color: rgb(84, 178, 211);”>
</span>
</td>
</tr>
</tbody>
</table>
</td>
<td style=“padding: 0px;”>
<a href=“http://pabau.com/” color=“#3D3D43” class=“contact-info__ExternalLink-sc-mmkjr6-2 dwaWtg” style=“text-decoration: none; color: rgb(61, 61, 67); font-size: 12px;”>
pabau.com
</a>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td colspan=“5”>
<table cellpadding=“0” cellspacing=“0” class=“table__StyledTable-sc-1avdl6r-0 iasblw” style=“width: 100%; vertical-align: -webkit-baseline-middle; font-size: medium; font-family: Arial;”>
<tbody>
<tr>
<td height=“30”></td>
</tr>
<tr>
<td color=“#54B2D3” direction=“horizontal” width=“auto” height=“1” class=“color-divider__Divider-sc-1h38qjv-0 dVPycS” style=“width: 100%; border-bottom: 1px solid rgb(84, 178, 211); border-left: none; display: block;”></td>
</tr>
<tr>
<td height=“30”></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>


Currently, the meeting link in the email signature template is a static link that does not change based on the individual user. To make it dynamic and unique for each team member, you’ll need to replace the static link with a dynamic placeholder that pulls the individual meeting link for each user. If your system supports it, you can use a placeholder like {{ user.meetingLink }}. However, if this placeholder is not working correctly and always provides the same link, you may need to explore alternative methods within your email signature tool or platform to dynamically generate individual meeting links for each user.

It seems that the token {{ user.phoneNumber }} is not displaying the desired phone number and instead shows the personal number of the user. To ensure that the correct phone number is displayed for each team member, you’ll need to use a token or placeholder that specifically retrieves the business or HubSpot phone number associated with each user. If the {{ user.phoneNumber }} token is not working as expected, you may need to consult your email signature tool’s documentation or support resources for assistance in accessing the correct phone number token.