# Problem with Slack- Hubspot integration

**URL:** <https://community.hubspot.com/t/problem-with-slack-hubspot-integration/19595>\
**Category:** APIs & Integrations\
**Tags:** developer-tools\
**Created:** [March 23, 2020, 10:03pm UTC](https://community.hubspot.com/t/problem-with-slack-hubspot-integration/19595 "2020-03-23T22:03:40Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![Leandro009](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/leandro009/32/102498_2.png) [@Leandro009](https://community.hubspot.com/u/Leandro009)\
**Post date:** [March 23, 2020, 10:03pm UTC](https://community.hubspot.com/t/problem-with-slack-hubspot-integration/19595/1 "2020-03-23T22:03:40Z")

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Hi im having troubels wit the intergration im following the intruccions in the page, i am super admin in hubspot and slack, then i connect the aplication, after that i do the link and nothing happend, i go to see the aplication linked in hubspot and nothing. please help.

 ![1.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/a/ae68244679801996e1d1e39a31455ddfef3cbc85.png)

 ![2.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/d/d/dd15abc214f4148549b29bf85fe5c44379b33631.png)

 ![3.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/b/f/bf86442be1b03d8516c2edf9e49bf0563dc3a0f8.png)

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**Author:** ![WendyGoh](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/wendygoh/32/42320_2.png) [@WendyGoh](https://community.hubspot.com/u/WendyGoh)\
**Post date:** [March 24, 2020, 5:28am UTC](https://community.hubspot.com/t/problem-with-slack-hubspot-integration/19595/2 "2020-03-24T05:28:33Z")

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Hey @Leandro009,

On my own portal, I was able to connect the Slack integration just fine. In this case, could you try using an incognito browser to prevent any caching or cookie issues?

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**Author:** ![Leandro009](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/leandro009/32/102498_2.png) [@Leandro009](https://community.hubspot.com/u/Leandro009)\
**Post date:** [March 24, 2020, 12:03pm UTC](https://community.hubspot.com/t/problem-with-slack-hubspot-integration/19595/3 "2020-03-24T12:03:47Z")

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Hi @WendyGoh i try incognito mode, i have the same results, this is very frustrating, i follow all the steps, dont know whats happening.

I try the help option and ask for tecnical support, but the person who hubspot assign me was not tecnical, actually was business administraton or something like that, and he was trying to recover info from my company asking weird question, very unconfortable.

Please we need real technical support.

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**Author:** ![WendyGoh](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/wendygoh/32/42320_2.png) [@WendyGoh](https://community.hubspot.com/u/WendyGoh)\
**Post date:** [March 25, 2020, 1:06am UTC](https://community.hubspot.com/t/problem-with-slack-hubspot-integration/19595/4 "2020-03-25T01:06:08Z")

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Hey @Leandro009,

That’s strange. On my end, I have also attempted to install the slack integration on your portal 5659661 and it was successful (I’ve disconnected it):

 ![slackInstalled.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/3/32973b7dd29d25e40ddd143e4d86443ba031cf04.png)

In this case, for me to dig further into things, could you grab a HAR file of you connecting the slack app? As follow is a GIF on how you can go about collecting the HAR file: [https://drive.google.com/file/d/1vV\_T91dW-HSMW\_Kh0Bu90MBq75FVCjpE/view?usp=sharing](https://drive.google.com/file/d/1vV_T91dW-HSMW_Kh0Bu90MBq75FVCjpE/view?usp=sharing).

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<div class="post-metadata">

**Author:** ![Leandro009](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/leandro009/32/102498_2.png) [@Leandro009](https://community.hubspot.com/u/Leandro009)\
**Post date:** [March 25, 2020, 4:30pm UTC](https://community.hubspot.com/t/problem-with-slack-hubspot-integration/19595/5 "2020-03-25T16:30:43Z")

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Dear @WendyGoh, im not sure what u did but now its working, i managed to get the integration, its work very well, thanks, but i swear to you, yesterday it didnt worked, maybe in a delay with the mail integrations. Thanks again. 😃

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**Author:** ![Leandro009](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/leandro009/32/102498_2.png) [@Leandro009](https://community.hubspot.com/u/Leandro009)\
**Post date:** [March 25, 2020, 4:35pm UTC](https://community.hubspot.com/t/problem-with-slack-hubspot-integration/19595/6 "2020-03-25T16:35:18Z")

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@WendyGoh by te way i have another question, i im not longer a super admin in Hubspot, the link and vinculation i made with slack desappear? Or the vinculation keep operating?

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**Author:** ![WendyGoh](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/wendygoh/32/42320_2.png) [@WendyGoh](https://community.hubspot.com/u/WendyGoh)\
**Post date:** [March 30, 2020, 1:23am UTC](https://community.hubspot.com/t/problem-with-slack-hubspot-integration/19595/7 "2020-03-30T01:23:10Z")

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Hey @Leandro009,

If you’ve previously connected the Slack integration in HubSpot as a super admin and now that you’re no longer a super admin, you should still see the Slack integration connected on your HubSpot app.

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<div class="post-metadata">

**Author:** ![Leandro009](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/leandro009/32/102498_2.png) [@Leandro009](https://community.hubspot.com/u/Leandro009)\
**Post date:** [March 30, 2020, 11:52am UTC](https://community.hubspot.com/t/problem-with-slack-hubspot-integration/19595/8 "2020-03-30T11:52:45Z")

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Thanks @WendyGoh.

Have a good day.

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<div class="post-metadata">

**Author:** ![WendyGoh](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/wendygoh/32/42320_2.png) [@WendyGoh](https://community.hubspot.com/u/WendyGoh)\
**Post date:** [March 31, 2020, 2:42am UTC](https://community.hubspot.com/t/problem-with-slack-hubspot-integration/19595/9 "2020-03-31T02:42:07Z")

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Hey @Leandro009,

You too! Take care there!

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**Author:** ![JoeMayall](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/joemayall/32/83822_2.png) [@JoeMayall](https://community.hubspot.com/u/JoeMayall)\
**Post date:** [July 22, 2020, 1:54pm UTC](https://community.hubspot.com/t/problem-with-slack-hubspot-integration/19595/10 "2020-07-22T13:54:20Z")

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Hey folks!

The HubSpot team in ANZ are excited to be working on a new integration with [Troops](https://www.troops.ai/) and [Slack](https://slack.com/intl/en-au/) and are looking for HubSpot customers to join the early access program!

If you’re interested, you can learn more here:[https://community.hubspot.com/t5/CRM/Express-your-interest-Early-Access-Program-for-Troops-amp/m-p/355117#M120767](https://community.hubspot.com/t5/CRM/Express-your-interest-Early-Access-Program-for-Troops-amp/m-p/355117#M120767)

Best!

Joe

Ideas Forum Manager
