# problem with reports viewing

**URL:** <https://community.hubspot.com/t/problem-with-reports-viewing/53183>\
**Category:** 💬 RevOps Discussions\
**Created:** [March 15, 2022, 11:30am UTC](https://community.hubspot.com/t/problem-with-reports-viewing/53183 "2022-03-15T11:30:56Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![MZakria](https://avatars.discourse-cdn.com/v4/letter/m/34f0e0/32.png) [@MZakria](https://community.hubspot.com/u/MZakria)\
**Post date:** [March 15, 2022, 11:30am UTC](https://community.hubspot.com/t/problem-with-reports-viewing/53183/1 "2022-03-15T11:30:56Z")

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Hello everyone, Im trying to view a website traffic report and it says You don’t have permission to see this report. Contact your account admin to get access and Im the account admin

I relly apprecite if anyone can help

 ![Capture.PNG](https://d2qpr2jzcazej7.cloudfront.net/original/2X/c/cb3f6cf3e9e6b03d8dca0ebbdad09e8f51bb9dac.png)

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [March 15, 2022, 12:02pm UTC](https://community.hubspot.com/t/problem-with-reports-viewing/53183/2 "2022-03-15T12:02:00Z")

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Hi @MZakria,

An admin of your HubSpot portal needs to adjust your permissions to include report access: [Manage user permissions](https://knowledge.hubspot.com/settings/edit-user-permissions)

Under _Settings_ \> _Users & Teams_ you should be able to see which users are a “Super admin”. Reach out to them and request the permissions.

Best regards!

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<div class="post-metadata">

**Author:** ![MZakria](https://avatars.discourse-cdn.com/v4/letter/m/34f0e0/32.png) [@MZakria](https://community.hubspot.com/u/MZakria)\
**Post date:** [March 15, 2022, 12:33pm UTC](https://community.hubspot.com/t/problem-with-reports-viewing/53183/3 "2022-03-15T12:33:45Z")

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I’m already a super admin

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [March 15, 2022, 1:02pm UTC](https://community.hubspot.com/t/problem-with-reports-viewing/53183/4 "2022-03-15T13:02:38Z")

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Hi @MZakria,

Just to rule out the potentially obvious: Have you created and published landing pages with forms in HubSpot?

Best regards

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**Author:** ![JenBergren](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenbergren/32/17756_2.png) [@JenBergren](https://community.hubspot.com/u/JenBergren)\
**Post date:** [March 27, 2022, 11:47pm UTC](https://community.hubspot.com/t/problem-with-reports-viewing/53183/5 "2022-03-27T23:47:53Z")

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@MZakria in addition to being a super admin, do you have a paid sales seat or service seat? I haven’t seen the paid seat block permissions for specific reports, just permissions for whole tool areas, but that is one idea to check!  
You are correct that as a super admin you should be able to view all reports [Manage reports in your reports list](https://knowledge.hubspot.com/reports/manage-reports-in-your-reports-list#manage-report-access)