# Problem with creating deal with the same adres **URL:** \ **Category:** Tips, Tricks & Best Practices\ **Tags:** tos\ **Created:** [June 24, 2024, 7:50pm UTC](https://community.hubspot.com/t/problem-with-creating-deal-with-the-same-adres/109987 "2024-06-24T19:50:50Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![bjochym](https://avatars.discourse-cdn.com/v4/letter/b/f08c70/32.png) [@bjochym](https://community.hubspot.com/u/bjochym)\ **Post date:** [June 24, 2024, 7:50pm UTC](https://community.hubspot.com/t/problem-with-creating-deal-with-the-same-adres/109987/1 "2024-06-24T19:50:50Z")
Hi, we use automation to create deals in Hubspot, but when I insert one mail two times to form where autmation get data to mail and Hubspot it doesn’t work. Any idea how to res ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [June 24, 2024, 7:54pm UTC](https://community.hubspot.com/t/problem-with-creating-deal-with-the-same-adres/109987/2 "2024-06-24T19:54:19Z")
Hi @bjochym, This sounds like the workflow that is creating deals does not have reenrollment enabled: [Add re-enrollment triggers to a workflow](https://knowledge.hubspot.com/workflows/add-re-enrollment-triggers-to-a-workflow) Enable it and it should work. If you’re unsure, share a screenshot of your workflow and I’ll confirm. Best regards! ---
**Author:** ![bjochym](https://avatars.discourse-cdn.com/v4/letter/b/f08c70/32.png) [@bjochym](https://community.hubspot.com/u/bjochym)\ **Post date:** [June 24, 2024, 7:59pm UTC](https://community.hubspot.com/t/problem-with-creating-deal-with-the-same-adres/109987/3 "2024-06-24T19:59:39Z")
![bjochym_0-1719259141002.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/9/9/992225d4555b7ada4610204fb8c40f2d28a6385d.png) We have already re-enrollment ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [June 25, 2024, 4:16am UTC](https://community.hubspot.com/t/problem-with-creating-deal-with-the-same-adres/109987/4 "2024-06-25T04:16:13Z")
@bjochym have you checked the actions log for the contact that you expect to create multiple deals? [Understand your workflow details page](https://knowledge.hubspot.com/workflows/understand-your-workflow-details-page) Was the contact enrolled twice correctly? Can you please share a screenshot of the enrollment criteria and the entire workflow? ---
**Author:** ![bjochym](https://avatars.discourse-cdn.com/v4/letter/b/f08c70/32.png) [@bjochym](https://community.hubspot.com/u/bjochym)\ **Post date:** [June 25, 2024, 8:21am UTC](https://community.hubspot.com/t/problem-with-creating-deal-with-the-same-adres/109987/5 "2024-06-25T08:21:38Z")
![Screenshot 2024-06-25 at 09.56.42.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/1/8/1807975d7af3ac81c710d245267371352a3777bb.png) ![bjochym_1-1719302993323.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/d/6/d6580b25a3c0634273f511aa5e9eb6acf99344aa.png) ![bjochym_2-1719303017047.png](https://d2qpr2jzcazej7.cloudfront.net/original/1X/fa00a78fe58e73f4c5a33427c769cbdfbd868229.png) ![bjochym_3-1719303065124.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/e/e1468e069fc8a15df2ceb9a0319fabaa08bdf4d1.png) ![Screenshot 2024-06-25 at 10.11.43.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/b/a/bac4dca973d54334db7741904bd4bca8b068ae85.png) ![Screenshot 2024-06-25 at 10.20.23.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/3/6/361aaaa7605e7ca11bf4e10ca79e5d8046029115.png) _clear_ 116 / 5 000 ## Wyniki tłumaczenia ### Tłumaczenie I tried to create a new contract with the same mail from the contact list, but it failed to create ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [June 25, 2024, 9:44am UTC](https://community.hubspot.com/t/problem-with-creating-deal-with-the-same-adres/109987/6 "2024-06-25T09:44:42Z")
@bjochym thank you, according to the enrollment log, a deal should’ve been created yesterday. When exactly did you run the tests? Is there a chance that you do not have the permissions to see the created deal?