# problem:I deleted the superadministrator

**URL:** <https://community.hubspot.com/t/problem-i-deleted-the-superadministrator/91264>\
**Category:** Account & Settings\
**Tags:** free\
**Created:** [October 6, 2023, 9:03am UTC](https://community.hubspot.com/t/problem-i-deleted-the-superadministrator/91264 "2023-10-06T09:03:17Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![hhedderich](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/hhedderich/32/15058_2.png) [@hhedderich](https://community.hubspot.com/u/hhedderich)\
**Post date:** [October 6, 2023, 9:03am UTC](https://community.hubspot.com/t/problem-i-deleted-the-superadministrator/91264/1 "2023-10-06T09:03:17Z")

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Good morning, I ask the community for the solution to the following problem: Due to an error, I deleted the super administrator from the active users and assigned it to a user to which I do not have access and does not exist. I appreciate any solution  
Thanks in advance

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Buenos dias, Le colsulto a la comunidad la solucion al siguiente problema: Por un error eliminine el superadministrador a los usuarios activos y lo asigne e a un usuario del cual no tengo acceso y no existe. Agradezco cualquier solucion  
Gracias de antemano

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**Author:** ![Jigar\_Thakker](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jigar_thakker/32/63606_2.png) [@Jigar\_Thakker](https://community.hubspot.com/u/Jigar_Thakker)\
**Post date:** [October 6, 2023, 9:33am UTC](https://community.hubspot.com/t/problem-i-deleted-the-superadministrator/91264/2 "2023-10-06T09:33:03Z")

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Hey @hhedderich

I am sorry to hear about that in this case you can directly reach out to HubSpot customer support they can help you restore your account : [Recover your inactive HubSpot account](https://knowledge.hubspot.com/account/recover-your-inactive-hubspot-account#login-form)

![JigarT_0-1696584534190.png](https://d2qpr2jzcazej7.cloudfront.net/optimized/3X/2/e/2e93e9c64a5015fb048a2b036d7551b51d5ceb4d_2_690x46.png)

Let me know if you have any follow-up questions.  
If my post was helpful in addressing your query, Support the community by indicating it as the solution.

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**Author:** ![hhedderich](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/hhedderich/32/15058_2.png) [@hhedderich](https://community.hubspot.com/u/hhedderich)\
**Post date:** [October 9, 2023, 2:27pm UTC](https://community.hubspot.com/t/problem-i-deleted-the-superadministrator/91264/3 "2023-10-09T14:27:14Z")

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That answer did not help me solve my problem. If you can read the query better it would be great

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**Author:** ![Jigar\_Thakker](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jigar_thakker/32/63606_2.png) [@Jigar\_Thakker](https://community.hubspot.com/u/Jigar_Thakker)\
**Post date:** [October 9, 2023, 2:38pm UTC](https://community.hubspot.com/t/problem-i-deleted-the-superadministrator/91264/4 "2023-10-09T14:38:54Z")

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Hey @hhedderich

I am here to understand what challenges you facing now so that we can resolve this together have you filled out this form to recover your deactivated account: [Recover your inactive HubSpot account](https://knowledge.hubspot.com/account/recover-your-inactive-hubspot-account#login-form)

 ![JigarT_0-1696862246983.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/4/7/475cf618ea133e7fd90150a3864d0611e9ff4522.png)

Let me know if you have any followup questions.