# Printing a Certificate **URL:** \ **Category:** HubSpot Academy Support\ **Created:** [April 18, 2024, 6:32pm UTC](https://community.hubspot.com/t/printing-a-certificate/105204 "2024-04-18T18:32:08Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![MWeiser6](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mweiser6/32/202349_2.png) [@MWeiser6](https://community.hubspot.com/u/MWeiser6)\ **Post date:** [April 18, 2024, 6:32pm UTC](https://community.hubspot.com/t/printing-a-certificate/105204/1 "2024-04-18T18:32:08Z")
I completed the SEO course but I can’t print the certificate. Every time I click the download button, it opens a Word doc with a bunch of unintelligible code. How do I print this as a PDF? ![Screenshot (31).png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/9/9ce72ff8522cca104ce5286e3a8033c2810c923b.png) ---
**Author:** ![APernell](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@APernell](https://community.hubspot.com/u/APernell)\ **Post date:** [April 19, 2024, 4:31pm UTC](https://community.hubspot.com/t/printing-a-certificate/105204/2 "2024-04-19T16:31:04Z")
Hello @MWeiser6 , Thank you for reaching out to the academy community page! I’m happy to help out with this. The download should open to a PDF file not word. Are you clicking the downlaod from here? Thank you! Anissa ![963620_1_Screenshot 2024-04-19 at 9.29.16 AM.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/f/d/fddb76bfd594dd1e9137c8041dae2aa14829273f.png) ---
**Author:** ![MWeiser6](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mweiser6/32/202349_2.png) [@MWeiser6](https://community.hubspot.com/u/MWeiser6)\ **Post date:** [April 19, 2024, 10:22pm UTC](https://community.hubspot.com/t/printing-a-certificate/105204/3 "2024-04-19T22:22:33Z")
I am. This is what I get. It doesn’t give me an option for PDF. Apparently, I’m not the only one who’s had this problem.