Yep, pretty essential please Hubspot. I thought the issue was that there was no simple printable action within Hubspot, but I see it doesn’t even present if you simply print from the web browser.
One workaround I have found [and I won’t pretend this is efficient] - In ACTIONS drop down menu, Summarise in ChatSpot. You can print successfully from your browser there. But if you have added custom fields [like sensible ticket numbers] you need to add them to the ticket as notes if you want them visible/printed too.
A bit facical.
The lack of print function isn’t just for hard copy - we would ideally print to PDF for direct submission to our ISO system.