# Preventing Duplicate Meetings **URL:** \ **Category:** Tips, Tricks & Best Practices\ **Tags:** meetings-calendar-sync\ **Created:** [December 2, 2022, 7:43pm UTC](https://community.hubspot.com/t/preventing-duplicate-meetings/70473 "2022-12-02T19:43:17Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![RebeccaShultz](https://avatars.discourse-cdn.com/v4/letter/r/e9c0ed/32.png) [@RebeccaShultz](https://community.hubspot.com/u/RebeccaShultz)\ **Post date:** [December 2, 2022, 7:43pm UTC](https://community.hubspot.com/t/preventing-duplicate-meetings/70473/1 "2022-12-02T19:43:17Z")
I am trying to create a workflow that sends out a notification when someone books meeting, but they already have a meeting scheduled. I can’t for the life of me figure out the triggers/filters to determine if someone has booked more than one meeting. Can anyone help me with this? Thanks! ---
**Author:** ![danmoyle](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/danmoyle/32/91166_2.png) [@danmoyle](https://community.hubspot.com/u/danmoyle)\ **Post date:** [December 2, 2022, 8:53pm UTC](https://community.hubspot.com/t/preventing-duplicate-meetings/70473/2 "2022-12-02T20:53:05Z")
@RebeccaShultz first a question if I may, to maybe clarify. Is the email when they book the meeting not what you’re looking for? I imagine perhaps you’re trying to send a notification that lets them know (or maybe an internal notification) that there’s already a meeting booked for another time? I’d love to know details on the use case. When I go into the workflow tool, we can trigger based on “activity properties,” which includes meetings. By choosing meeting time is known, that’s at least showing us if a contact has a meeting scheduled. Plus we can add “meeting outcome is unknown,” if you’re using meetings for completed. If you use “scheduled,” you could use that also. ![danmoyle_0-1670014323116.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/6/5/65da96ebe332cb4b52cd8eb10465618280430558.png) Once you have that, building the actions is next, so sending the email internally or externally, or assigning a task, or whatever you need to do… the rest should make sense. Maybe that helps spark the solution? ---
**Author:** ![RebeccaShultz](https://avatars.discourse-cdn.com/v4/letter/r/e9c0ed/32.png) [@RebeccaShultz](https://community.hubspot.com/u/RebeccaShultz)\ **Post date:** [December 8, 2022, 8:11pm UTC](https://community.hubspot.com/t/preventing-duplicate-meetings/70473/3 "2022-12-08T20:11:00Z")
You got it right in the begining of this. We are hoping to be able to send a message after someone books another meetings (when one is currently scheduled) letting them know that they have booked two meetings and we need to know which timr they prefer. ---
**Author:** ![danmoyle](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/danmoyle/32/91166_2.png) [@danmoyle](https://community.hubspot.com/u/danmoyle)\ **Post date:** [December 8, 2022, 8:45pm UTC](https://community.hubspot.com/t/preventing-duplicate-meetings/70473/4 "2022-12-08T20:45:39Z")
Here’s one idea: ![danmoyle_0-1670532196390.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/8/e/8e73e62dc2954c6555aaf68543643558485879c6.png) Then a task: ![danmoyle_1-1670532224229.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/f/9/f9fcd626575e91dfbd19a6efcdaaee8ac96d839a.png) This way the person emailing can ask specifically which time they want. I’m interested in this use case though. - Why are folks scheduling multiple meetings? - Do they not realize it? - Is your current system not sending confirmation or calendar links they can save? - How often is this happening? Personally, I’ve not experienced someone scheduling a meeting with me, forgetting they did and doing it again. Intriguing! ---
**Author:** ![RebeccaShultz](https://avatars.discourse-cdn.com/v4/letter/r/e9c0ed/32.png) [@RebeccaShultz](https://community.hubspot.com/u/RebeccaShultz)\ **Post date:** [December 5, 2022, 2:27pm UTC](https://community.hubspot.com/t/preventing-duplicate-meetings/70473/5 "2022-12-05T14:27:01Z")
We are having issues with people booking multiple meetings with the same sales rep before the first meeting has even happened. I am not sure if the potential customer forgot they already booked a meeting for if they did not see the inital confirmaton. So I am trying to set up an workflow that id a contact already as booked meeting and they try to book another on that they get a reminder that they aleady have a meeting booked and the link/informartion about the meeting and asking for a reply if they need to cancel or reschedule the orignal meeting . ---
**Author:** ![danmoyle](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/danmoyle/32/91166_2.png) [@danmoyle](https://community.hubspot.com/u/danmoyle)\ **Post date:** [December 5, 2022, 2:32pm UTC](https://community.hubspot.com/t/preventing-duplicate-meetings/70473/6 "2022-12-05T14:32:35Z")
Interesting issue and need for a solution. If I think about it from the user perspective, I go through the process after scheduling a meeting, and the meeting link I’m clicking on will not stop me and say, “Hey friend. You’ve already scheduled a meeting. Are you sure you want to?” Instead, a workflow will send an email after the fact. For the first solution, I have not seen HubSpot have this capability. It could be something you [submit to the ideas forum](https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas). For the second, I think the workflow example I started should help. ---
**Author:** ![RebeccaShultz](https://avatars.discourse-cdn.com/v4/letter/r/e9c0ed/32.png) [@RebeccaShultz](https://community.hubspot.com/u/RebeccaShultz)\ **Post date:** [December 5, 2022, 2:30pm UTC](https://community.hubspot.com/t/preventing-duplicate-meetings/70473/7 "2022-12-05T14:30:43Z")
My filter issue is if the just booked a second meeting, the meeting time is going to be known and outcome unknown, but it will be the case for both the origianl and the second meeting. I am not sure how to filter that the contact has more than one meeting with that designation. Maybe another property that does the calculation?