Prevent previously closed tickets from reopening.

JDale August 16, 2024, 5:30pm 72

Your image isn’t viewable, maybe you could explain what you did?

Topic		Replies	Views
Automatically reopen closed tickets when they receive a reply from the customer HubSpot Ideas help-desk	32	22433	February 21, 2024
Split Tickets in separate Tickets HubSpot Ideas conversations-inbox , help-desk	78	22421	August 25, 2025
Reply to closed ticket making brand new ticket Tickets & Conversations help-desk	8	8824	February 9, 2026
Disable the ability to freely re-open tickets HubSpot Ideas account-settings , help-desk	0	613	November 18, 2020
Opening a closed ticket re-opens all chats and emails in conversations inbox HubSpot Ideas conversations-inbox , help-desk	2	622	January 16, 2024