|
Automatically reopen closed tickets when they receive a reply from the customer
|
32
|
22435
|
February 21, 2024
|
|
Split Tickets in separate Tickets
|
78
|
22425
|
August 25, 2025
|
|
Reply to closed ticket making brand new ticket
|
8
|
8825
|
February 9, 2026
|
|
Disable the ability to freely re-open tickets
|
0
|
613
|
November 18, 2020
|
|
Opening a closed ticket re-opens all chats and emails in conversations inbox
|
2
|
622
|
January 16, 2024
|