Hey all,
We absolutely need the ability to archive a ticket (ie no properties or activities can be updated) and control over which tickets are archived and when (eg when it reaches certain stage/s in a pipeline, eg X days/weeks after being in that stage etc)
The workaround to move ticklets to a new pipeline with an archived status makes reporting a nightmare (we would have to create 2 extra properties (previous pipeline, and final status in previous pipeline) to capture this information which is critical for reporting