# Prevent Negative Hubspot Score

**URL:** <https://community.hubspot.com/t/prevent-negative-hubspot-score/14900>\
**Category:** HubSpot Ideas\
**Tags:** object\
**Created:** [June 21, 2019, 7:12am UTC](https://community.hubspot.com/t/prevent-negative-hubspot-score/14900 "2019-06-21T07:12:56Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![Kriszti](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kriszti/32/104913_2.png) [@Kriszti](https://community.hubspot.com/u/Kriszti)\
**Post date:** [June 21, 2019, 7:12am UTC](https://community.hubspot.com/t/prevent-negative-hubspot-score/14900/1 "2019-06-21T07:12:56Z")

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Right now if you chose to have negative attributes in your lead score, you will find that the hubspot score of your contacts can easily set to a negative number. It’s best practice to have some negative attributes, so you can filter out contacts who were engaged in the past, but not anymore.

However, the fact that lead scoring doesn’t stop at 0, and goes to negative creates a series of problems.

The one that is giving me a headache is the following:  
- we have a negative score for unengaged contacts, so if someone doesn’t do anything, the lead score would drop, and this can result in a negative score, let’s say we have an old contact who hasn’t shown any sign of engagement, and now has a score of -40

- when this contact starts re-engaging with us, they won’t start from 0, but from -40, so they are harder to prioritize  
On the other hand, if we don’t use negative attributes in the lead scoring model, it is losing relevancy, and will get’s hard to tell if someone with a high lead score a good target or not, as we won’t be able to tell the contacts apart who are engaged right now from the ones who were engaged at some point.  
For me the solution for this would be to have an option to make sure lead score doesn’t go below 0.

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**Author:** ![ChristianBogue](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/christianbogue/32/82448_2.png) [@ChristianBogue](https://community.hubspot.com/u/ChristianBogue)\
**Post date:** [August 23, 2019, 3:47pm UTC](https://community.hubspot.com/t/prevent-negative-hubspot-score/14900/2 "2019-08-23T15:47:52Z")

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Fully support this idea, it’s been a headache for me as well.

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**Author:** ![jorpopp](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jorpopp/32/30597_2.png) [@jorpopp](https://community.hubspot.com/u/jorpopp)\
**Post date:** [February 25, 2020, 9:08am UTC](https://community.hubspot.com/t/prevent-negative-hubspot-score/14900/3 "2020-02-25T09:08:39Z")

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I don’t suppose an option to limit an individual’s score to 0 has been implemented since this comment?..

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**Author:** ![havandoorn](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/havandoorn/32/104913_2.png) [@havandoorn](https://community.hubspot.com/u/havandoorn)\
**Post date:** [March 4, 2020, 9:59am UTC](https://community.hubspot.com/t/prevent-negative-hubspot-score/14900/4 "2020-03-04T09:59:54Z")

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I support this idea! Or is there already a workaround?

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**Author:** ![Rivershaw](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/rivershaw/32/73373_2.png) [@Rivershaw](https://community.hubspot.com/u/Rivershaw)\
**Post date:** [June 12, 2020, 10:56am UTC](https://community.hubspot.com/t/prevent-negative-hubspot-score/14900/5 "2020-06-12T10:56:12Z")

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It seems totally redundant to allow minus HubSpot scores - would be great if HS could fix this…

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**Author:** ![Bareld](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/bareld/32/4162_2.png) [@Bareld](https://community.hubspot.com/u/Bareld)\
**Post date:** [August 14, 2020, 9:50am UTC](https://community.hubspot.com/t/prevent-negative-hubspot-score/14900/6 "2020-08-14T09:50:31Z")

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Fully support this idea. Does anybody have a work-around?

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**Author:** ![EPopadyniec](https://avatars.discourse-cdn.com/v4/letter/e/65b543/32.png) [@EPopadyniec](https://community.hubspot.com/u/EPopadyniec)\
**Post date:** [August 3, 2022, 7:33am UTC](https://community.hubspot.com/t/prevent-negative-hubspot-score/14900/7 "2022-08-03T07:33:21Z")

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Hi All,

Is there any workaround to avoid negative scoring?

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**Author:** ![Bareld](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/bareld/32/4162_2.png) [@Bareld](https://community.hubspot.com/u/Bareld)\
**Post date:** [August 3, 2022, 7:54am UTC](https://community.hubspot.com/t/prevent-negative-hubspot-score/14900/8 "2022-08-03T07:54:50Z")

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We have created an extra property HS score property on Contact level, called 'HS\>0"

and a simple workflow does the rest. Also made HS Score not editable for ALL users as well as HS\>0.

 ![Bareld_0-1659513282363.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/7/a/7ab271918c7d5bcfca332dd97da213e28da40dfa.png)

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**Author:** ![EPopadyniec](https://avatars.discourse-cdn.com/v4/letter/e/65b543/32.png) [@EPopadyniec](https://community.hubspot.com/u/EPopadyniec)\
**Post date:** [August 3, 2022, 8:00am UTC](https://community.hubspot.com/t/prevent-negative-hubspot-score/14900/9 "2022-08-03T08:00:52Z")

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Hi @Bareld, Thank you for your suggestion. 👌

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**Author:** ![ihertz](https://avatars.discourse-cdn.com/v4/letter/i/8c91f0/32.png) [@ihertz](https://community.hubspot.com/u/ihertz)\
**Post date:** [March 20, 2023, 2:03pm UTC](https://community.hubspot.com/t/prevent-negative-hubspot-score/14900/10 "2023-03-20T14:03:13Z")

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Great suggestion. Just implemented it. Thanks.

Will be great to have a feature limiting score ranges.
