Hello @Berangere,
I donāt have much idea about how ZoomInfo and Chili Piper work, but I have idea about LeadAngel.
LeadAngel provides Data Cleanup Preferences, which can automatically merge duplicate leads and contacts based on your matching rules. It keeps your CRM data clean. If you donāt want to merge records right away, Dedupe Flagging Preferences can flag potential duplicates using company name (including fuzzy matching), email, or other fields before leads are routed. This helps catch duplicates early without creating extra records.
Thanks for the tag @Berangere. I donāt have much guidance for @vikashrajgupta other than what youāve said. In my experience, deduplication is perfect in no system. HubSpotās has been pretty solid for me and my clients over the years, but imports can sometimes be an issue. Manual creation is top notch. So what you describe @vikashrajgupta seems pretty existent in my opinion.
For example, in my demo portal thereās a Company called The Storytellers Network.
A warning comes up thatās hard to miss:
However, I do agree that the āCreate a new companyā functionality would be great if it were disabled. I wonder what a use case is for keeping itā¦
For that, Iād suggest adding your request and details to the HubSpot Ideas forum here. Product managers do monitor those threads and Iāve seen ideas get implemented.
Thatās my best advice. No system is perfect Iāve found, and add your use case to ideas. In the meantime, monitoring duplicates is still a process we must monitor. Unless someone has a perfect Agent for it?
