Prevent companies with the same domain from creating duplicates

Data Hub 💬 RevOps Discussions
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Hi @JKaufman,
HubSpot has a feature called “Company Domain Restriction” that allows you to prevent new companies from being created in HubSpot if their domain name matches an existing company’s domain name. This can help prevent duplicate companies from being created.

Here’s how to set up the “Company Domain Restriction” feature:

  1. Go to your HubSpot account and click on the “Settings” icon in the main navigation.
  2. Select “Properties” from the left-hand menu.
  3. Click on the “Companies” tab.
  4. Scroll down to the “Domain Restrictions” section and click on the “Edit” button.
  5. In the “Domain Restriction” modal, select the checkbox next to “Prevent new companies from being created with domains that match existing companies.”
  6. Click on the “Save” button.

Once you have enabled this feature, HubSpot will check the domain name of each new company that is being created against the domain names of existing companies in your account. If there is a match, HubSpot will prevent the new company from being created and will display an error message.

Note that this feature only works for exact matches of the domain name. If a new company is created with a slightly different domain name (e.g., “example.com” versus “www.example.com”), HubSpot may not recognize it as a duplicate. In such cases, you may need to merge the duplicate companies manually.
Thanks