Hi rickuz - thanks for that suggestion
"One thing you can do as an admin is globally block specific emails or all emails from a specific domain from being logged as a contact. I will do this with vendor domains because our sales people will sometimes copy them on emails to prospects and log that email. You can find this under Settings, then in the left menu under Integrations > Email Integrations, then click the Log and Track tab. Scroll down to Never Log, and you can enter an email or a domain and choose to never log it just for you, or for everyone. "
Good idea - not always that easy for us as some we want to log - annoying!!
JasonAtWineman I have looked into this with various HubSpot experts and apparently not that simple - not quite sure why though
HubSpot don’t think it’s an issue maybe because they don’t realise that we all use the CRM slightly differently depending on our needs. The things they have in place to cover GDPR are only there for contacts who are added organically through marketing rather than manually added/created contacts.
In our case for email purposes we only market to those with a leadsource.