Hi,
I’m hoping to pre-populate the fields of a web form launching on my site. The form is custom built by my IT team to manage some complexities that HubSpot forms can’t accomplish.
Has anyone tried doing this?
Hey @LBrisita, thanks for reaching out!
As far as I know, the only way to pre-populate a form with data stored in HubSpot is to use a HubSpot form. Otherwise, the form isn’t able to reference the record that contains the data you want to display.
Maybe you could break this out into a two-part form? Part one would be a HubSpot form and just gather basic information (email, name, etc.), assuming that’s the type of data that you want to pre-populate. Upon submission, the user would be forwarded to part two of the form that would contain the more complex logic and such.
Sorry I can’t be of more help!
Hey @LBrisita HubSpot has no way to “inject” data into an external form natively. When you use the HubSpot forms embed code HubSpot has control over the form, what’s loaded and where it can pull data from. Since your form is external there would be no way for HubSpot to read the form, pull the appropriate data and load data into it. Since this is a third party form an integration between that form and HubSpot would need to be built.
Since you mentioned your IT team custom built the form, it might be worth syncing up with them to find out if they can built an integration to extract the data from HubSpot to pre-populate the form. It would be quite a complex integration but one thing they could try is creating a server side integration to search for a contact, read the data and return it to your external form.
Hope this helps!