# Practice Portal

**URL:** <https://community.hubspot.com/t/practice-portal/150988>\
**Category:** Tips, Tricks & Best Practices\
**Tags:** service-hub\
**Created:** [June 22, 2026, 1:43pm UTC](https://community.hubspot.com/t/practice-portal/150988 "2026-06-22T13:43:07Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![LeboM](https://avatars.discourse-cdn.com/v4/letter/l/2bfe46/32.png) [@LeboM](https://community.hubspot.com/u/LeboM)\
**Post date:** [June 22, 2026, 1:43pm UTC](https://community.hubspot.com/t/practice-portal/150988/1 "2026-06-22T13:43:07Z")

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I’m in the Service Hub Software course, lesson “Setting up customer feedback.” The practice portal won’t open and says: “We couldn’t finish setting up your practice portal. Please try again. If the problem persists, contact us.” I tested in Brave and Chrome.

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**Author:** ![APernell](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@APernell](https://community.hubspot.com/u/APernell)\
**Post date:** [June 22, 2026, 8:25pm UTC](https://community.hubspot.com/t/practice-portal/150988/3 "2026-06-22T20:25:13Z")

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Hello @LeboM ,

Thank you for reaching out to the academy community board! I’m happy to help out with this. Do you mind sharing a screenshot of this issue?

Thank you!

The Academy team