# Practice Exercise Grading Issue **URL:** \ **Category:** HubSpot Academy Support\ **Created:** [December 29, 2021, 8:12pm UTC](https://community.hubspot.com/t/practice-exercise-grading-issue/49064 "2021-12-29T20:12:57Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![AArmenti](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@AArmenti](https://community.hubspot.com/u/AArmenti)\ **Post date:** [December 29, 2021, 8:12pm UTC](https://community.hubspot.com/t/practice-exercise-grading-issue/49064/1 "2021-12-29T20:12:57Z")
I completed the Hubspot Software Sales course and passed the final exam but there’s a practice exam that is taking very long to grade and preventing me from getting the certification. All other practice exams were checked instantly upon completion. The course doesn’t aknowledge that my answer was even submitted so I wanted to follow up as it’s time sensitive. How do I best solve this? Thanks! Course: HubSpot Sales Software Ungraded Exercise: Create a deal Email Associated with Account: [armentiandrew@gmail.com](mailto:armentiandrew@gmail.com) ---
**Author:** ![RyanneH](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ryanneh/32/73843_2.png) [@RyanneH](https://community.hubspot.com/u/RyanneH)\ **Post date:** [December 29, 2021, 8:27pm UTC](https://community.hubspot.com/t/practice-exercise-grading-issue/49064/2 "2021-12-29T20:27:22Z")
Hey @AArmenti , Thanks for reaching out! Happy to take a look into this for you. Can you please provide a link to the deal you’ve created for the practical? Best, Ryanne Academy Specialist ---
**Author:** ![AArmenti](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@AArmenti](https://community.hubspot.com/u/AArmenti)\ **Post date:** [December 29, 2021, 8:52pm UTC](https://community.hubspot.com/t/practice-exercise-grading-issue/49064/3 "2021-12-29T20:52:48Z")
Thank you for following up so quickly Ryanne. What is the best way to go about sending a link to the deal? Please try the link below and let me know if it works. Thank you for your time and help. > **[HubSpot Academy](https://app.hubspot.com/academy/21169712/tracks/12/427/518?ruid=9209689)** Andrew ---
**Author:** ![RyanneH](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ryanneh/32/73843_2.png) [@RyanneH](https://community.hubspot.com/u/RyanneH)\ **Post date:** [December 30, 2021, 12:51am UTC](https://community.hubspot.com/t/practice-exercise-grading-issue/49064/4 "2021-12-30T00:51:54Z")
Hey @AArmenti, Thanks! I’m looking for the actual deal you’ve created as opposed to the track link. You can simply navigate to that deal and copy/paste the URL here. 🙂 Best, Ryanne Academy Specialist ---
**Author:** ![AArmenti](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@AArmenti](https://community.hubspot.com/u/AArmenti)\ **Post date:** [December 30, 2021, 7:39pm UTC](https://community.hubspot.com/t/practice-exercise-grading-issue/49064/5 "2021-12-30T19:39:45Z")
Hi Ryanne. Please see the below links and let me know if they work and it’s what you’re looking for. I need to get the certification for work in 2021 so it would be greatly appreciated if we could get it resolved in time!! Thanks again. - [HubSpot](https://app.hubspot.com/contacts/21169712/deal/7367941207) - [Property History](https://app.hubspot.com/contacts/21169712/deal/7367941207/history) ---
**Author:** ![RyanneH](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ryanneh/32/73843_2.png) [@RyanneH](https://community.hubspot.com/u/RyanneH)\ **Post date:** [December 30, 2021, 9:43pm UTC](https://community.hubspot.com/t/practice-exercise-grading-issue/49064/6 "2021-12-30T21:43:39Z")
Thanks @AArmenti , You are all set! Best, Ryanne Academy Specialist ---
**Author:** ![AArmenti](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@AArmenti](https://community.hubspot.com/u/AArmenti)\ **Post date:** [December 31, 2021, 2:15pm UTC](https://community.hubspot.com/t/practice-exercise-grading-issue/49064/7 "2021-12-31T14:15:48Z")
Awesome! Thank you so much for all your help. Have a great weekend and even better 2022! ---
**Author:** ![AHariri5](https://avatars.discourse-cdn.com/v4/letter/a/a88e57/32.png) [@AHariri5](https://community.hubspot.com/u/AHariri5)\ **Post date:** [January 23, 2024, 9:42pm UTC](https://community.hubspot.com/t/practice-exercise-grading-issue/49064/8 "2024-01-23T21:42:56Z")
Hi there, I also have the same problem too with my Hubspot sales software certificate here is my email: [aidinhariri11@gmail.com](mailto:aidinhariri11@gmail.com) ---
**Author:** ![Hubspot\_Bushra1](https://avatars.discourse-cdn.com/v4/letter/h/ea666f/32.png) [@Hubspot\_Bushra1](https://community.hubspot.com/u/Hubspot_Bushra1)\ **Post date:** [February 1, 2024, 11:34am UTC](https://community.hubspot.com/t/practice-exercise-grading-issue/49064/9 "2024-02-01T11:34:58Z")
Hello @RyanneH also have the same problem i completed the exam but the exerise i had trouble on. ![2024-02-01 (1).png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/4/0/407da20925031ed0f2e622c41da864535c470ba7.png)