# Practical Exercise not getting graded

**URL:** <https://community.hubspot.com/t/practical-exercise-not-getting-graded/43220>\
**Category:** HubSpot Academy Support\
**Created:** [September 1, 2021, 1:12pm UTC](https://community.hubspot.com/t/practical-exercise-not-getting-graded/43220 "2021-09-01T13:12:24Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![shiva](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/shiva/32/14727_2.png) [@shiva](https://community.hubspot.com/u/shiva)\
**Post date:** [September 1, 2021, 1:12pm UTC](https://community.hubspot.com/t/practical-exercise-not-getting-graded/43220/1 "2021-09-01T13:12:24Z")

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I’ve completed the Hubspot Marketing Software course and passed the test, but the following exercise has yet to be graded and is preventing me from receiving certification and it has been over a month and still has not been graded:

Course: HubSpot Marketing Software

Ungraded Exercise: Create a buyer persona

Username: [shreya.jani@goosedigital.com](mailto:shreya.jani@goosedigital.com)

Thanks,  
Shreya

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**Author:** ![RyanneH](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ryanneh/32/73843_2.png) [@RyanneH](https://community.hubspot.com/u/RyanneH)\
**Post date:** [September 1, 2021, 4:14pm UTC](https://community.hubspot.com/t/practical-exercise-not-getting-graded/43220/2 "2021-09-01T16:14:48Z")

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Hi @shiva,

Thanks for reaching out! I am seeing that the practical has not yet been started so grading was never triggered. You’ll just want to navigate back into the exercise to click on “start”; Typically it can take 5-7 business days for the grading to occur, so if you send over a link to the persona you created we can expedite that grading for you.

Best,

Ryanne

Academy Specialist

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**Author:** ![shiva](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/shiva/32/14727_2.png) [@shiva](https://community.hubspot.com/u/shiva)\
**Post date:** [September 7, 2021, 6:51pm UTC](https://community.hubspot.com/t/practical-exercise-not-getting-graded/43220/3 "2021-09-07T18:51:31Z")

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Hi Ryanne,  
Thanks for your feedback. I did create a couple of personas into the demo HubSpot account that is associated with my account for quite a while ago. I am linking the buyer persona below for your reference. Please take a look into this. Thank you!  
[https://app.hubspot.com/property-settings/9368555/properties?type=0-1&property=hs\_persona&action=edit](https://app.hubspot.com/property-settings/9368555/properties?type=0-1&property=hs_persona&action=edit)

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**Author:** ![RyanneH](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ryanneh/32/73843_2.png) [@RyanneH](https://community.hubspot.com/u/RyanneH)\
**Post date:** [September 7, 2021, 8:53pm UTC](https://community.hubspot.com/t/practical-exercise-not-getting-graded/43220/4 "2021-09-07T20:53:57Z")

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Hi @shiva ,

Thanks for getting back to me! I’ve just reviewed that practical and you are good to go!

Best,

Ryanne

Academy Specialist

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**Author:** ![BMcHugh](https://avatars.discourse-cdn.com/v4/letter/b/b19c9b/32.png) [@BMcHugh](https://community.hubspot.com/u/BMcHugh)\
**Post date:** [November 8, 2021, 8:29pm UTC](https://community.hubspot.com/t/practical-exercise-not-getting-graded/43220/5 "2021-11-08T20:29:07Z")

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Hi Ryanne,

I am looking to get my practical persona graded asap to complete my certification! Can you help and expedite the process?

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**Author:** ![RyanneH](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ryanneh/32/73843_2.png) [@RyanneH](https://community.hubspot.com/u/RyanneH)\
**Post date:** [November 8, 2021, 9:42pm UTC](https://community.hubspot.com/t/practical-exercise-not-getting-graded/43220/6 "2021-11-08T21:42:47Z")

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Hey @BMcHugh ! You are all set!

Best,

Ryanne  
Academy Specialist

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**Author:** ![AnnieV](https://avatars.discourse-cdn.com/v4/letter/a/cab0a1/32.png) [@AnnieV](https://community.hubspot.com/u/AnnieV)\
**Post date:** [October 4, 2022, 2:45pm UTC](https://community.hubspot.com/t/practical-exercise-not-getting-graded/43220/7 "2022-10-04T14:45:39Z")

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Hey Ryanne,  
I’m having the same issue with my Call to action excercise, but it’s been around a month since I did this excercise and still hasn’t been graded. Do you think you could maybe give it a look?  
Thanks in advance!

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**Author:** ![APernell](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@APernell](https://community.hubspot.com/u/APernell)\
**Post date:** [October 4, 2022, 7:23pm UTC](https://community.hubspot.com/t/practical-exercise-not-getting-graded/43220/8 "2022-10-04T19:23:13Z")

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Hello @AnnieV ,

Thank you for reaching out to the academy community page! I’m happy to help out with this. You are all set now. You should see your certification.

Thank you!

Anissa

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**Author:** ![NKrickovic](https://avatars.discourse-cdn.com/v4/letter/n/b9e5f3/32.png) [@NKrickovic](https://community.hubspot.com/u/NKrickovic)\
**Post date:** [September 6, 2022, 2:40pm UTC](https://community.hubspot.com/t/practical-exercise-not-getting-graded/43220/9 "2022-09-06T14:40:00Z")

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Hi Ryanne,

Same problem over here. I’ve been waiting for 7 working days to get a grade on my Practical Execise.

It’s a Hubspot Reporting course, HubSpot Reporting Certification Practicum

Thank you in advance.

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**Author:** ![APernell](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@APernell](https://community.hubspot.com/u/APernell)\
**Post date:** [September 12, 2022, 3:29pm UTC](https://community.hubspot.com/t/practical-exercise-not-getting-graded/43220/10 "2022-09-12T15:29:54Z")

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Hey @NKrickovic,

Thank you for reaching out to the academy community page! I’m happy to help out with this. You should be all set now!

Thank you!

Anissa

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**Author:** ![NKrickovic](https://avatars.discourse-cdn.com/v4/letter/n/b9e5f3/32.png) [@NKrickovic](https://community.hubspot.com/u/NKrickovic)\
**Post date:** [September 12, 2022, 4:09pm UTC](https://community.hubspot.com/t/practical-exercise-not-getting-graded/43220/11 "2022-09-12T16:09:11Z")

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Thank you @APernell
