# Post product updates using the chatbot

**URL:** <https://community.hubspot.com/t/post-product-updates-using-the-chatbot/68279>\
**Category:** HubSpot Ideas\
**Tags:** chatflows\
**Created:** [November 1, 2022, 6:10am UTC](https://community.hubspot.com/t/post-product-updates-using-the-chatbot/68279 "2022-11-01T06:10:40Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![CBroholm](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/cbroholm/32/37529_2.png) [@CBroholm](https://community.hubspot.com/u/CBroholm)\
**Post date:** [November 1, 2022, 6:10am UTC](https://community.hubspot.com/t/post-product-updates-using-the-chatbot/68279/1 "2022-11-01T06:10:40Z")

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Since we have installed the chatbot in our product. Could we use this to post product updates to our cutomers and linking to knowledge articles.

Example:

Heading: New feature is here

Body: X is finally here. Now you can x, y and z. Screenshot. Read more on how to get started in this knowledge article.

Customers can then read the post. They can start a conversation in the chatbot with support and/or go to the knowledge article and read how to get started.

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<div class="post-metadata">

**Author:** ![abbywillig](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/abbywillig/32/53612_2.png) [@abbywillig](https://community.hubspot.com/u/abbywillig)\
**Post date:** [December 21, 2022, 2:27pm UTC](https://community.hubspot.com/t/post-product-updates-using-the-chatbot/68279/2 "2022-12-21T14:27:40Z")

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So glad someone already asked this. I was looking to do this with the chatbot today!