Hi HubSpot Academy Team,
I hope you’re doing well.
I wanted to raise a concern regarding the “Guided Client Onboarding” certification test. I have now attempted the test twice and received the exact same score of 37/50, resulting in a fail both times.
After the first attempt, I carefully reviewed the exam breakdown and identified the 13 questions that were marked incorrect. I went back through the study material, found the correct answers, and studied them thoroughly before retaking the test.
However, during my second attempt, I encountered the exact same set of questions and selected the same answers—which I am confident were correct based on the official material. Unfortunately, they were again marked incorrect.
At this point, I am concerned that there may be an issue with the test’s grading system or answer key. I am happy to retake the test again, but I would really appreciate it if your team could first double-check whether the system is functioning correctly and review my submitted answers to confirm whether the result was accurate.
Thanks in advance for looking into this. I appreciate your support and look forward to your response.
Best regards,
