Possibility to exclude persons in cc ( log email) so no new contact is created

HubSpot Ideas
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1

Dear HubSpot team,

we use the mailing function of HubSpot but also the HubSpot Sales PlugIn in Outlook (Office 365). It regualrly happens that during an email conversation our customers enter people in cc for notification in their entity. If these persons are not in our system a contact is automatically created.

However, often contacts are created which are not interesting for our busines. In our case we would be happy about a setting which would allow to exclude people in cc from contact creation and then also from email logging..

Best wishes

2

We are currently experiencing an issue where the data in our CRM is becoming messy, mainly due to contacts being created via being cc’ed into emails. This is adding a lot of pointless contacts into our CRM such as individuals involved in operation or finance and not sales.

On the contact latest source drill-down it only says Email integration, it would be very useful if this was more detailed and said via cc or via direct email so we can filter these people out.