# pop up form **URL:** \ **Category:** Lead Capture Tools\ **Created:** [December 17, 2019, 2:05pm UTC](https://community.hubspot.com/t/pop-up-form/17749 "2019-12-17T14:05:38Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Zakattack\_89](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/zakattack_89/32/76463_2.png) [@Zakattack\_89](https://community.hubspot.com/u/Zakattack_89)\ **Post date:** [December 17, 2019, 2:05pm UTC](https://community.hubspot.com/t/pop-up-form/17749/1 "2019-12-17T14:05:38Z")
is anyone else having trouble with the exit pop up form? I am currently using it on one website, but I manage another website as well and the pop-up form is not showing up no matter what I try. ---
**Author:** ![DanielSanchez](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/danielsanchez/32/48193_2.png) [@DanielSanchez](https://community.hubspot.com/u/DanielSanchez)\ **Post date:** [December 17, 2019, 3:27pm UTC](https://community.hubspot.com/t/pop-up-form/17749/2 "2019-12-17T15:27:26Z")
Hi [@Zakattack\_89](https://community.hubspot.com/t5/user/viewprofilepage/user-id/108881) , U talk about **Pop-up form**? Submit the link from the site that has Popup configured and does not appear. I’m waiting. Best regards! ---
**Author:** ![Zakattack\_89](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/zakattack_89/32/76463_2.png) [@Zakattack\_89](https://community.hubspot.com/u/Zakattack_89)\ **Post date:** [December 17, 2019, 3:30pm UTC](https://community.hubspot.com/t/pop-up-form/17749/3 "2019-12-17T15:30:10Z")
> **[Takumi USA - High-Precision CNC Machines](https://takumiusa.com/)** > > Takumi combines the popular Fanuc control with high-precision CNC machines built for speed, accuracy and reliability. ---
**Author:** ![DanielSanchez](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/danielsanchez/32/48193_2.png) [@DanielSanchez](https://community.hubspot.com/u/DanielSanchez)\ **Post date:** [December 17, 2019, 3:36pm UTC](https://community.hubspot.com/t/pop-up-form/17749/4 "2019-12-17T15:36:06Z")
Hi [@Zakattack\_89](https://community.hubspot.com/t5/user/viewprofilepage/user-id/108881) You site is in WordPress, not HubSpot. I believe the HubSpot popup form only works on domains / pages configured on HubSpot. For this, you need one plugin in WordPress to create this pop-up form. Did this post help solve your problem? If so, please mark it as a solution. Best regards! ---
**Author:** ![Zakattack\_89](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/zakattack_89/32/76463_2.png) [@Zakattack\_89](https://community.hubspot.com/u/Zakattack_89)\ **Post date:** [December 17, 2019, 3:37pm UTC](https://community.hubspot.com/t/pop-up-form/17749/5 "2019-12-17T15:37:44Z")
Hey Daniel, I have used the pop up with Hubspot/Wordpress multiple times on other Wordpress sites. That’s why I’m struggling to figure out why this one isn’t working. ---
**Author:** ![Tom](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/tom/32/92158_2.png) [@Tom](https://community.hubspot.com/u/Tom)\ **Post date:** [December 18, 2019, 3:59pm UTC](https://community.hubspot.com/t/pop-up-form/17749/6 "2019-12-18T15:59:07Z")
Hey [@Zakattack\_89](https://community.hubspot.com/t5/user/viewprofilepage/user-id/108881) just to confirm, pop-up forms will work on external pages outside of HubSpot. As long as the tracking code is installed. Looking through the page : [http://takumiusa.com/](http://takumiusa.com/) It doesn’t look like the HubSpot tracking code is installed on this page. So Pop-up forms cannot load on this page. There’s a great guide on installing this here: > **[Install the HubSpot tracking code](https://knowledge.hubspot.com/reports/install-the-hubspot-tracking-code)** > > If you're not hosting your entire website with HubSpot, learn how to install the tracking code on your website following the instructions specific to your website host. If you’re on wordpress you can easily install this using the HubSpot for Wordpress plugin too: [Install and use the HubSpot WordPress plugin | Knowledge Base](https://knowledge.hubspot.com/integrations/install-the-hubspot-wordpress-plugin) ---
**Author:** ![Zakattack\_89](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/zakattack_89/32/76463_2.png) [@Zakattack\_89](https://community.hubspot.com/u/Zakattack_89)\ **Post date:** [December 18, 2019, 4:01pm UTC](https://community.hubspot.com/t/pop-up-form/17749/7 "2019-12-18T16:01:08Z")
Thanks Tom