# Pop up form image customisation

**URL:** <https://community.hubspot.com/t/pop-up-form-image-customisation/21026>\
**Category:** HubSpot Ideas\
**Tags:** forms\
**Created:** [May 20, 2020, 11:57am UTC](https://community.hubspot.com/t/pop-up-form-image-customisation/21026 "2020-05-20T11:57:58Z")\
**Posts on this page:** 16\
**Page:** 1

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**Author:** ![GWaw](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/gwaw/32/97852_2.png) [@GWaw](https://community.hubspot.com/u/GWaw)\
**Post date:** [May 20, 2020, 11:57am UTC](https://community.hubspot.com/t/pop-up-form-image-customisation/21026/1 "2020-05-20T11:57:58Z")

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Hello! I originally posted this in HubSpot Developers Slack at Ideas channel:

The image in pop up forms is really too small and there’s also no way of positioning it. I would love to see a lot of customisation here. Change the image size, its position to being above title, on the left or right and paddings/margins. We tried 3rd party software but it seems to be a bit of a problem performance wise.

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**Author:** ![ZNicholson24](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/znicholson24/32/9372_2.png) [@ZNicholson24](https://community.hubspot.com/u/ZNicholson24)\
**Post date:** [April 27, 2021, 6:55pm UTC](https://community.hubspot.com/t/pop-up-form-image-customisation/21026/2 "2021-04-27T18:55:34Z")

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Is there any update on this coming anytime soon? This limitation makes the Pop Up Box less useful that it could be.

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**Author:** ![HAntonissen](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/hantonissen/32/35493_2.png) [@HAntonissen](https://community.hubspot.com/u/HAntonissen)\
**Post date:** [April 29, 2021, 3:27pm UTC](https://community.hubspot.com/t/pop-up-form-image-customisation/21026/3 "2021-04-29T15:27:52Z")

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yes please!

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**Author:** ![CophieSollins](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/cophiesollins/32/39641_2.png) [@CophieSollins](https://community.hubspot.com/u/CophieSollins)\
**Post date:** [April 29, 2021, 3:33pm UTC](https://community.hubspot.com/t/pop-up-form-image-customisation/21026/4 "2021-04-29T15:33:09Z")

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This would be great! Our Hubspot pop-up forms are boring and dull. It would be great to be able to use images as a background or full size or anything else to make them look more appealing

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**Author:** ![dannielfv](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dannielfv/32/97266_2.png) [@dannielfv](https://community.hubspot.com/u/dannielfv)\
**Post date:** [July 21, 2021, 5:38pm UTC](https://community.hubspot.com/t/pop-up-form-image-customisation/21026/5 "2021-07-21T17:38:32Z")

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Hi, I agree!  
It would be very interesting to be able to use a pop-up image in size 500x500pixels.

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**Author:** ![DoraMeleg](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dorameleg/32/76463_2.png) [@DoraMeleg](https://community.hubspot.com/u/DoraMeleg)\
**Post date:** [July 30, 2021, 2:55pm UTC](https://community.hubspot.com/t/pop-up-form-image-customisation/21026/6 "2021-07-30T14:55:37Z")

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We would need this too!

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**Author:** ![Jpeters](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jpeters/32/63860_2.png) [@Jpeters](https://community.hubspot.com/u/Jpeters)\
**Post date:** [September 22, 2021, 4:35pm UTC](https://community.hubspot.com/t/pop-up-form-image-customisation/21026/7 "2021-09-22T16:35:58Z")

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A bigger image is needed!!!

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**Author:** ![JDay9](https://avatars.discourse-cdn.com/v4/letter/j/5daacb/32.png) [@JDay9](https://community.hubspot.com/u/JDay9)\
**Post date:** [May 3, 2022, 8:11pm UTC](https://community.hubspot.com/t/pop-up-form-image-customisation/21026/8 "2022-05-03T20:11:55Z")

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For the love of god, we need this. It looks terrible with a small image.

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**Author:** ![jcoakley](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jcoakley/32/28032_2.png) [@jcoakley](https://community.hubspot.com/u/jcoakley)\
**Post date:** [May 21, 2022, 12:38am UTC](https://community.hubspot.com/t/pop-up-form-image-customisation/21026/9 "2022-05-21T00:38:19Z")

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Yes, yes, a thousand times yes to this!

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**Author:** ![PMann](https://avatars.discourse-cdn.com/v4/letter/p/77aa72/32.png) [@PMann](https://community.hubspot.com/u/PMann)\
**Post date:** [June 17, 2022, 3:56pm UTC](https://community.hubspot.com/t/pop-up-form-image-customisation/21026/10 "2022-06-17T15:56:50Z")

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Two years ago and no update on this? Styling functionality is a bare minimum feature on something like this.

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**Author:** ![BSong](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/bsong/32/82945_2.png) [@BSong](https://community.hubspot.com/u/BSong)\
**Post date:** [October 21, 2022, 1:41am UTC](https://community.hubspot.com/t/pop-up-form-image-customisation/21026/11 "2022-10-21T01:41:30Z")

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Agree with this, being limited to a small thumbnail for pop-up images makes it difficult to have the pop-up appear more attractive to visitors. There’s so much more that can be done with a style change to images so looking forward to this feature!

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**Author:** ![tronathan](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/tronathan/32/93635_2.png) [@tronathan](https://community.hubspot.com/u/tronathan)\
**Post date:** [December 7, 2022, 6:03pm UTC](https://community.hubspot.com/t/pop-up-form-image-customisation/21026/12 "2022-12-07T18:03:53Z")

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+1!!! It looks like a glitch.

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**Author:** ![rvatalaro](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/rvatalaro/32/82797_2.png) [@rvatalaro](https://community.hubspot.com/u/rvatalaro)\
**Post date:** [January 3, 2023, 8:57pm UTC](https://community.hubspot.com/t/pop-up-form-image-customisation/21026/13 "2023-01-03T20:57:56Z")

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+1. not sure if this was half baked or intended to be a tall banner style but it’s not great as it is.

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**Author:** ![DavidCarpenter](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/davidcarpenter/32/64937_2.png) [@DavidCarpenter](https://community.hubspot.com/u/DavidCarpenter)\
**Post date:** [February 16, 2023, 12:49am UTC](https://community.hubspot.com/t/pop-up-form-image-customisation/21026/14 "2023-02-16T00:49:23Z")

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We just completed a migration from Intercom to HubSpot Service Hub for a client, and this is the one piece where HubSpot pales in comparison to Intercom: the inability to include screenshot imagery in popup forms/messages. Hoping you can roll it out soon.

Here’s an example: [https://share.cleanshot.com/V3Vjz54m](https://share.cleanshot.com/V3Vjz54m)

Thanks!

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**Author:** ![KAbraham](https://avatars.discourse-cdn.com/v4/letter/k/51bf81/32.png) [@KAbraham](https://community.hubspot.com/u/KAbraham)\
**Post date:** [March 9, 2023, 6:52am UTC](https://community.hubspot.com/t/pop-up-form-image-customisation/21026/15 "2023-03-09T06:52:13Z")

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Agreed! Please address this long overdue issue!! Pop-ups are basic and lack appeal. Need to offer better styling and design functionality and the ability to adjust colors and background images.

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**Author:** ![OMoreno7](https://avatars.discourse-cdn.com/v4/letter/o/b5a626/32.png) [@OMoreno7](https://community.hubspot.com/u/OMoreno7)\
**Post date:** [March 22, 2023, 3:14pm UTC](https://community.hubspot.com/t/pop-up-form-image-customisation/21026/16 "2023-03-22T15:14:48Z")

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YES PLEASE! This idea was originally brought up back in 2020 and is still being requested now in 2023. There is only so much one can do with a Pop-Up form design-wise. Hopefully this can be changed soon.
