# Pop Up CTA Tracking

**URL:** <https://community.hubspot.com/t/pop-up-cta-tracking/26748>\
**Category:** HubSpot Ideas\
**Tags:** ctas, forms\
**Created:** [October 14, 2020, 3:15pm UTC](https://community.hubspot.com/t/pop-up-cta-tracking/26748 "2020-10-14T15:15:04Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![lhardy](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/lhardy/32/43030_2.png) [@lhardy](https://community.hubspot.com/u/lhardy)\
**Post date:** [October 14, 2020, 3:15pm UTC](https://community.hubspot.com/t/pop-up-cta-tracking/26748/1 "2020-10-14T15:15:04Z")

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Now that we have the ability to do pop up CTAs within the pop up form module, I would really love to see the ability to track those clicks. Currently it is my understanding that the only tracking that happens on these are form submissions when you use the form pop up module. But if you choose one of the other options, we should still be able to get tracking info on the clicks.

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**Author:** ![Ella\_BTT](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ella_btt/32/62359_2.png) [@Ella\_BTT](https://community.hubspot.com/u/Ella_BTT)\
**Post date:** [October 29, 2020, 2:09am UTC](https://community.hubspot.com/t/pop-up-cta-tracking/26748/2 "2020-10-29T02:09:22Z")

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I agree. We had to use UTM tracking codes on the links and then create reports from them in order to track these which is frustrating.

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**Author:** ![Irmelin](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/irmelin/32/18118_2.png) [@Irmelin](https://community.hubspot.com/u/Irmelin)\
**Post date:** [January 12, 2021, 4:55pm UTC](https://community.hubspot.com/t/pop-up-cta-tracking/26748/3 "2021-01-12T16:55:20Z")

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I’d like to second this. Please consider enabling CTA click tracking for all pop-ups. Thank you!

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**Author:** ![kffrobins](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kffrobins/32/33328_2.png) [@kffrobins](https://community.hubspot.com/u/kffrobins)\
**Post date:** [January 19, 2021, 9:33pm UTC](https://community.hubspot.com/t/pop-up-cta-tracking/26748/4 "2021-01-19T21:33:30Z")

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I would also like to request tracking be enabled on URL clicks to my website from the form.

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**Author:** ![justinmillerco](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/justinmillerco/32/101739_2.png) [@justinmillerco](https://community.hubspot.com/u/justinmillerco)\
**Post date:** [January 21, 2021, 1:41am UTC](https://community.hubspot.com/t/pop-up-cta-tracking/26748/5 "2021-01-21T01:41:40Z")

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Was surprised we can’t already do this. It makes the value of this tool very limited for any non-form modals. We should at least be able to add a HubSpot CTA so we can understand how many clicks/engagements we get.

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**Author:** ![SStamas](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/sstamas/32/101739_2.png) [@SStamas](https://community.hubspot.com/u/SStamas)\
**Post date:** [February 17, 2021, 4:57pm UTC](https://community.hubspot.com/t/pop-up-cta-tracking/26748/6 "2021-02-17T16:57:28Z")

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Agreed, it’s useless to add a pop-up form with a button that links to a non-HubSpot URL if you can’t track clicks to see whether the form is effective. UTMs is a decent workaround, but HubSpot should allow CTA buttons on these forms or some type of click tracking.

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**Author:** ![smorrison](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/smorrison/32/102498_2.png) [@smorrison](https://community.hubspot.com/u/smorrison)\
**Post date:** [August 30, 2021, 3:58pm UTC](https://community.hubspot.com/t/pop-up-cta-tracking/26748/7 "2021-08-30T15:58:35Z")

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Please consider enabling CTA click tracking for all pop-ups. Just having the number of views is pretty useless. We need to know how many viewers are actually clicking through.

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**Author:** ![DRodgers](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/drodgers/32/102604_2.png) [@DRodgers](https://community.hubspot.com/u/DRodgers)\
**Post date:** [September 24, 2021, 8:23pm UTC](https://community.hubspot.com/t/pop-up-cta-tracking/26748/8 "2021-09-24T20:23:35Z")

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Yes please! This is an essential metric that should be straightforward considering it’s leveraging all the same mechanisms of Hubspot out of the box.

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**Author:** ![Squaredot](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/squaredot/32/79644_2.png) [@Squaredot](https://community.hubspot.com/u/Squaredot)\
**Post date:** [October 5, 2021, 9:51am UTC](https://community.hubspot.com/t/pop-up-cta-tracking/26748/9 "2021-10-05T09:51:40Z")

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Agree with everything above - tracking is essential on pop-ups, was very surprised to learn there are no stats. Please consider introducing at a minimum click-through numbers but the more detail the better!

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**Author:** ![KConochan6](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kconochan6/32/64675_2.png) [@KConochan6](https://community.hubspot.com/u/KConochan6)\
**Post date:** [October 15, 2021, 3:34pm UTC](https://community.hubspot.com/t/pop-up-cta-tracking/26748/10 "2021-10-15T15:34:13Z")

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This would be a huge help for tracking leads and seems like a pretty straightforward fix.

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**Author:** ![MusicMarketer78](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/musicmarketer78/32/86357_2.png) [@MusicMarketer78](https://community.hubspot.com/u/MusicMarketer78)\
**Post date:** [October 29, 2021, 12:55pm UTC](https://community.hubspot.com/t/pop-up-cta-tracking/26748/11 "2021-10-29T12:55:44Z")

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Agree with everyone above. This would be an invaluable feature as we are using this pop-up form set up more and more across our sites. Understanding how many clicks the CTA button is receiving versus views on the pop-up (and who clicked if they are existing contacts within our database) would give us the next-level reporting to understand the effectiveness of this type of pop-up.

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**Author:** ![Sharpie](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/sharpie/32/99730_2.png) [@Sharpie](https://community.hubspot.com/u/Sharpie)\
**Post date:** [November 9, 2021, 4:47pm UTC](https://community.hubspot.com/t/pop-up-cta-tracking/26748/12 "2021-11-09T16:47:50Z")

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This is a neccessary stat for pop ups now. We have several pop ups where we are pointing people to other content they may be interested in. Its just a click so knowing how many clicks for that type of pop up with be great!

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**Author:** ![auto-mate](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/auto-mate/32/99678_2.png) [@auto-mate](https://community.hubspot.com/u/auto-mate)\
**Post date:** [December 17, 2021, 7:40am UTC](https://community.hubspot.com/t/pop-up-cta-tracking/26748/13 "2021-12-17T07:40:33Z")

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Yes, big surprise this i not in the basic pop up analytics view and struggling to find a workaround - really don’t want to have to play with UTM tags here.

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**Author:** ![LMirabeau](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/lmirabeau/32/193215_2.png) [@LMirabeau](https://community.hubspot.com/u/LMirabeau)\
**Post date:** [March 7, 2022, 1:08pm UTC](https://community.hubspot.com/t/pop-up-cta-tracking/26748/14 "2022-03-07T13:08:33Z")

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Agree with this. Tracking clicks in a pop-up shouldn’t be hard. I tried UTM tracking, but I don’t think it’s correctly tracking everything

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**Author:** ![LBrisita](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/lbrisita/32/28756_2.png) [@LBrisita](https://community.hubspot.com/u/LBrisita)\
**Post date:** [March 8, 2022, 8:40pm UTC](https://community.hubspot.com/t/pop-up-cta-tracking/26748/15 "2022-03-08T20:40:35Z")

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I’d like to add to this discussion. Wouldn’t it be fairly simple to connect the CTA click on the Pop-up form as a submission, especially if the click is done by a pre-existing contacts? I know cookie tracking is almost obsolete at this point, but there are other ways for identifying. This would be super valuable.

Thanks.

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<div class="post-metadata">

**Author:** ![SilvanaPSI](https://avatars.discourse-cdn.com/v4/letter/s/c5a1d2/32.png) [@SilvanaPSI](https://community.hubspot.com/u/SilvanaPSI)\
**Post date:** [July 22, 2022, 11:54am UTC](https://community.hubspot.com/t/pop-up-cta-tracking/26748/16 "2022-07-22T11:54:53Z")

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Urgently needed, and can’t see why it’s not available yet.

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**Author:** ![MariZanchetta](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/marizanchetta/32/92090_2.png) [@MariZanchetta](https://community.hubspot.com/u/MariZanchetta)\
**Post date:** [August 8, 2022, 10:58am UTC](https://community.hubspot.com/t/pop-up-cta-tracking/26748/17 "2022-08-08T10:58:03Z")

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Agree. Really needed.  
We get incomplete data as is now…as Hubspot provides the option to create them with links instead of a regular form, being able to track how many clicks were there out of the impressions is crucial to underestand if the pop-up is working or not and to be able to optimise it.

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<div class="post-metadata">

**Author:** ![Leena](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/leena/32/28756_2.png) [@Leena](https://community.hubspot.com/u/Leena)\
**Post date:** [August 25, 2022, 1:37am UTC](https://community.hubspot.com/t/pop-up-cta-tracking/26748/18 "2022-08-25T01:37:06Z")

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I agree, there is a workaround but would be great if it’s directly on the form analytics page.

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**Author:** ![NM\_AuerSignal](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/nm_auersignal/32/75439_2.png) [@NM\_AuerSignal](https://community.hubspot.com/u/NM_AuerSignal)\
**Post date:** [February 15, 2023, 3:34pm UTC](https://community.hubspot.com/t/pop-up-cta-tracking/26748/19 "2023-02-15T15:34:17Z")

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Hello,

could a developer please give us more info? The tracking would be really helpful. This is very much needed and also urgent. I am tired of workaraounds.

Thank you!

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**Author:** ![MisterKennedy](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/misterkennedy/32/94945_2.png) [@MisterKennedy](https://community.hubspot.com/u/MisterKennedy)\
**Post date:** [April 1, 2023, 5:32pm UTC](https://community.hubspot.com/t/pop-up-cta-tracking/26748/20 "2023-04-01T17:32:07Z")

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+1 woule be great to collect UTM tracking data with the popup CTAs!

[Next page](https://community.hubspot.com/t/pop-up-cta-tracking/26748.md?page=2)
