# Plugin not Working, showing Blank Page Instead.

**URL:** <https://community.hubspot.com/t/plugin-not-working-showing-blank-page-instead/106798>\
**Category:** APIs & Integrations\
**Tags:** free\
**Created:** [May 9, 2024, 11:52am UTC](https://community.hubspot.com/t/plugin-not-working-showing-blank-page-instead/106798 "2024-05-09T11:52:25Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![LDiscover](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ldiscover/32/202588_2.png) [@LDiscover](https://community.hubspot.com/u/LDiscover)\
**Post date:** [May 9, 2024, 11:52am UTC](https://community.hubspot.com/t/plugin-not-working-showing-blank-page-instead/106798/1 "2024-05-09T11:52:25Z")

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Hi

I’m not very techie, and I encountering an issue with the HubSpot plugin on your WordPress website (for reference [https://leatherdiscover.com/](https://leatherdiscover.com/) ). Despite updating both the plugin and WordPress to their latest versions, clicking to connect the plugin results in a blank frame. You’ve already tried accessing it on two different browsers with popup and ad blockers turned off, but the problem persists.  
Note: I’ve already clearead Cashes, Tried Reinstalling Plugin as well.  
Can someone please help me what can be the possible solution? Thank you

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**Author:** ![jnix284](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jnix284/32/29_2.png) [@jnix284](https://community.hubspot.com/u/jnix284)\
**Post date:** [May 9, 2024, 11:54am UTC](https://community.hubspot.com/t/plugin-not-working-showing-blank-page-instead/106798/2 "2024-05-09T11:54:37Z")

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Hi @LDiscover I can confirm that the tracking script is not loading on your website, can you share a screenshot of the plugin configuration in WordPress?

As a temporary solution, you can [copy the tracking code and add it directly to your website code](https://knowledge.hubspot.com/reports/install-the-hubspot-tracking-code#install-the-tracking-code-on-your-website) so you don’t lose data while you troubleshoot the plugin

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**Author:** ![LDiscover](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ldiscover/32/202588_2.png) [@LDiscover](https://community.hubspot.com/u/LDiscover)\
**Post date:** [May 9, 2024, 11:59am UTC](https://community.hubspot.com/t/plugin-not-working-showing-blank-page-instead/106798/3 "2024-05-09T11:59:02Z")

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Hello - the issue has been resolved. I managed to access it successfully on a different computer and traced the problem back to a browser extension called Privacy Badger that I have installed. Since it’s not listed in the regular privacy settings, I initially overlooked it. Thank you!

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**Author:** ![jnix284](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jnix284/32/29_2.png) [@jnix284](https://community.hubspot.com/u/jnix284)\
**Post date:** [May 9, 2024, 1:55pm UTC](https://community.hubspot.com/t/plugin-not-working-showing-blank-page-instead/106798/4 "2024-05-09T13:55:23Z")

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Awesome, I’m glad you got the plugin working @LDiscover - just a quick callout that I’m not seeing the tracking script in your website code yet.