I want access to my hubspot free crm. I was kicked out and NO one will help me get access.
I filled out this form on May 2nd. Recover your inactive HubSpot account
Jen G was unhelpful and just told me to reach out to technical support when she knew that I couldn’t get through the phone line because I’m a “free user”. She then never responded ot my emails.
Hi @cbickers,
Thank you for reaching out to the Community.
I’m sorry for any data or business impact this has caused.
We are currently looking into this matter and will update this post when we have news.
Thank you,
Kristen
Hi Kristen - I received a response from Joey - I believe a support specialist. He was able to reactivate my account. You can mark this thread as closed. Thank you.
Hi @cbickers,
Thank you for the update!
Glad to hear that Joey (he’s a support specialist) was able to help you resolve this 
Have a great day,
Kristen