Please help me release my domain (karmickkreations.com) from a deleted HubSpot account 🙏

[KarmicKreations]

Hi HubSpot Team,

I really need your help . My domain karmickkreations.com is still tied to an old, deleted HubSpot account. This domain belongs to me (owned via Dynadot), but now I can’t use it because I get the error:“This domain was added by another HubSpot customer.”

This is my personal domain, and it’s heartbreaking not being able to use it for my website. Please, can someone kindly release it from the old account so I can finally connect it to my new one?

I’m happy to verify ownership in any way needed. This means a lot to me, and I’d be truly grateful for your support.

Thank you!
— Karmick Kreations

[KareemT]

Hi @KarmicKreations
You can submit this form, HubSpot support will take care of this for you.

All the best

[karstenkoehler]

@KareemT as far as I know, this form is not a general support form and it shouldn’t be used for requests like this.

[KareemT]

Hey @karstenkoehler
Thanks for the reply. I’m a big fan of yours
That appears to have been an accepted solution on another community thread. Assumption is that the support team will be able to grant him access to the deactivated account to release the domain from settings.

Is there a specific form for domain release requests?

Thanks for the clarification!
All the best

[karstenkoehler]

@KareemT thank you! You’re right, apparently reclaim domain requests can go through that form – I stand corrected