Couldn’t find anything online about this Gemma. However, I do recall one occasion when HubSpot triggered behavior that could not be modified on lower tiered plans. My GDPR-OCD kicked in, so I confirmed this general trend with HubSpot Support.
During our discussion we reviewed functionality that may be impacting you (still).
- If you ever turned on the new (beta) feature called ‘Follow-up’ in any of your Lead Flows … this forces a persistent email subscription confirmation that cannot be edited on free plans. Normally, this behavior would go away if/when the Lead Flow was disabled, but could be a bug [Shouldn’t really ‘delete’ those for a month or so after disabling … just sayin’! haha]
The above withstanding…
@AndyPitre, would you be so kind as to let us know where the option is to disable forced HubSpot subscription confirmation messages on the Marketing Free plan? (if there is such a thing).
I looked at the ‘manage your emal preferences’ link in Gemma’s email and it’s definitely a HubSpot message linking to a HubSpot Email Preferences page, so …
If the persistent, forced subscription confirmation is compulsory on free plans then the issue here is, “how to turn it off once the Lead Flow is disabled/deleted?”. If there’s an option to disable subscription confirmation on free plans we can’t find it.
Note: Spoke with Awesome Aebhin (in Dublin) - see Ticket number: #1032003
Thanks all … (tag me if you need anything further)
Best,
Frank
-ps
Nice to meet you Gemma
@aebhinnugent (is that you Abehin?)