I am not able to access my playbook or sometime review recording or some other screen that I need to view. They do not upload.
Hey @JMitchell78 thank you for posting in our Community!
If you’re having trouble loading playbooks, review recordings, or other screens, try clearing your browser cache and cookies, ensuring your browser is up-to-date, and disabling any extensions that might interfere. Also, confirm you have the correct permissions for access.
Kindly,
Pam
Thank you for getting back to me but our IT cleaned the cache and updates but still no improvement. I have the same permission access with everyone and they are able to load playbook etc…