# Phone number missing from quote

**URL:** <https://community.hubspot.com/t/phone-number-missing-from-quote/118499>\
**Category:** Account & Settings\
**Created:** [October 16, 2024, 2:15pm UTC](https://community.hubspot.com/t/phone-number-missing-from-quote/118499 "2024-10-16T14:15:52Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![BBethards](https://avatars.discourse-cdn.com/v4/letter/b/f14d63/32.png) [@BBethards](https://community.hubspot.com/u/BBethards)\
**Post date:** [October 16, 2024, 2:15pm UTC](https://community.hubspot.com/t/phone-number-missing-from-quote/118499/1 "2024-10-16T14:15:52Z")

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My phone number is entered in my account but does not appear on y quote. What is the issue ?

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**Author:** ![JessicaHatchiDigital](https://avatars.discourse-cdn.com/v4/letter/j/5f9b8f/32.png) [@JessicaHatchiDigital](https://community.hubspot.com/u/JessicaHatchiDigital)\
**Post date:** [October 16, 2024, 5:07pm UTC](https://community.hubspot.com/t/phone-number-missing-from-quote/118499/2 "2024-10-16T17:07:05Z")

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Hi @BBethards,  
Can you confirm that the phone number you want to add is added under your “Profile & Preferences” as [explained in this article](https://knowledge.hubspot.com/quotes/use-quotes#3-your-information)?

Please note that updating your profile information will not update previously created quotes. To update your information in a quote that has already been created, you’ll need to follow the steps below to manually update it on the quote.

Best,  
Jess

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**Author:** ![BBethards](https://avatars.discourse-cdn.com/v4/letter/b/f14d63/32.png) [@BBethards](https://community.hubspot.com/u/BBethards)\
**Post date:** [October 16, 2024, 5:27pm UTC](https://community.hubspot.com/t/phone-number-missing-from-quote/118499/3 "2024-10-16T17:27:57Z")

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Phone number was correctly added to my profile months ago and still does not show up on new quotes.

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**Author:** ![DThomas70](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dthomas70/32/95717_2.png) [@DThomas70](https://community.hubspot.com/u/DThomas70)\
**Post date:** [October 17, 2024, 5:43am UTC](https://community.hubspot.com/t/phone-number-missing-from-quote/118499/4 "2024-10-17T05:43:29Z")

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Ensure that your phone number is included in the property settings for quotes, as it may not automatically pull from your account details