Thanks, I appreciate your thoughtful reply. Unfortunately, it isn’t the solution for our paticular case.
I know the invite is externally facing, I think it would be helpful to both my rep and the contact to see the data from the scheduler form in the calendar event in any instance. We include a custom field on all schedulers for the contact to express the reason for the meeting and that would be the second item that would be REALLY helpful in the description of the calendar event. I can’t imagine the contact would care that their own contact info is in the event description. At the very least, a link to their contact record would be helpful.
Manually copying and pasting is out of the question, that’s literally why the personalization token exist.
My reps only casually use their Hubspot accounts, they mainly use Salesforce for actual contact management, Hubspot, in our case, is used mainly for marketing, the automation, notification for contact activity, and features like the scheduler pages. They’re not going to use the HS app or a dashboard regularly.
I guess my only option is to submit a feature idea.