Personalization Token: Email + Phone Number CSM

Hello everyone,

We would like to personalize our next emailing sent to our customers.

We wouldl like to integrate the following personalized token:

. Mail From Name of each CSM

. Mail From of each CSM

. First Name of each CSM

. Email of each CSM

. Phone Number of each CSM

I can’t find Phone Number property within the list, only Meeting Link as seen below

Can you help me find out how to integrate personalized phone number please?

Regards.

Gael

Hi @Gael_O,

Unfortunately that’s not possible at this stage. The phone number is not part of the custom owner properties.

If you want to use a personalization token for a phone number, you’d have to create another custom property for that. You could either populate that field by bulk edit, by workflow (using if/then branches for each owner) or by exporting your contacts, using VLOOKUP to assign the phone number and then re-importing the contacts. Far from ideal, I know.

I fully agree that this would be a useful feature. Other users have started a thread to request this from the HubSpot product team here. I’d recommend upvoting and commenting with your use case.

Best regards!

Danke @karstenkoehler! :folded_hands: