# Persistent 500 errors on /contacts/v1/lists

**URL:** <https://community.hubspot.com/t/persistent-500-errors-on-contacts-v1-lists/77005>\
**Category:** APIs & Integrations\
**Tags:** contacts\
**Created:** [March 13, 2023, 12:44am UTC](https://community.hubspot.com/t/persistent-500-errors-on-contacts-v1-lists/77005 "2023-03-13T00:44:24Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Hogan](https://avatars.discourse-cdn.com/v4/letter/h/f05b48/32.png) [@Hogan](https://community.hubspot.com/u/Hogan)\
**Post date:** [March 13, 2023, 12:44am UTC](https://community.hubspot.com/t/persistent-500-errors-on-contacts-v1-lists/77005/1 "2023-03-13T00:44:24Z")

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We use the contacts v1 API because we need list associations. For one specific customer, we are unable to access this endpoint.

We are sending the same request as always:

`GET https://api.hubapi.com/contacts/v1/lists/all/contacts/all?showListMemberships=True&includeVersion=True&count=100`

But receiving an error from the API:

`{"status":"error","message":"internal error","correlationId":"4748b65b-a7ae-40fb-a59f-2e05e276a0b6"}`

Every other endpoint works fine, but this endpoint fails no matter what we try. Is this a known issue?

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**Author:** ![Jaycee\_Lewis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jaycee_lewis/32/61352_2.png) [@Jaycee\_Lewis](https://community.hubspot.com/u/Jaycee_Lewis)\
**Post date:** [March 13, 2023, 3:46pm UTC](https://community.hubspot.com/t/persistent-500-errors-on-contacts-v1-lists/77005/2 "2023-03-13T15:46:49Z")

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Hi, @Hogan 👋 I have a few questions to help clarify my understanding.

- This request works for other portals you work with, correct?
- The portal in quest, the one getting the 500 error, can use the other endpoints you work with, just **not** this one endpoint specifically?

Additionally, can you please DM me the HubID (portal ID) for the customer who is getting this error?

Thank you! — Jaycee

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**Author:** ![Hogan](https://avatars.discourse-cdn.com/v4/letter/h/f05b48/32.png) [@Hogan](https://community.hubspot.com/u/Hogan)\
**Post date:** [March 14, 2023, 1:43pm UTC](https://community.hubspot.com/t/persistent-500-errors-on-contacts-v1-lists/77005/3 "2023-03-14T13:43:52Z")

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Yes, all other customers return data with this endpoint just fine. And all other endpoints that we’re using for this customer work fine as well.  
I just DMed you this user’s HubID. Thank you very much!  
Brendan