Hi @JJohnston24
What do you mean when you say “access to sales properties”?
You need to look at the various permission settings outlined here in order to do some.of the things you’ve outlined.
When you say you “do not have access to basic things like making calls and sending emails” - what does that look like?
- Are the options greyed out?
- Are the options there but you get a prompt?
- Do you not even see the option to make a call or send an email?
Would be helpful to share a few screenshots of what you are seeing (or not for that matter).
Frank